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Issue 894716 link

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Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 19
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 2
Type: Bug-Regression



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Automatic logout on click of Next button in gmail

Reported by nitinabn...@gmail.com, Oct 12

Issue description

UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36

Steps to reproduce the problem:
1. Enter correct email and password
2. When clicking on the next button.
3. It will get directed to the email page and automatically log out within a second.

What is the expected behavior?
It should display the Gmail page after login

What went wrong?
It gets directed to the login page again after successful login.

Did this work before? N/A 

Chrome version: 69.0.3497.100  Channel: stable
OS Version: 16.04
Flash Version:
 
Oct 12 2018 10_02 AM.webm
1.8 MB View Download
I have applied your steps but still getting the same issue when I clicked the Next button on my Gmail account then it automatic logout, Please tell me what should I do. Once, I cannot recover my Gmail password then I resolved this issue from this link https://www.gmailtechnicalsupportnumbers.com/gmail-password-recovery/ 
Cc: swarnasree.mukkala@chromium.org
Components: Services>SignIn
Labels: Needs-Feedback Triaged-ET
Unable to reproduce the issue on reported chrome version #69.0.3497.100 and latest chrome #72.0.3580.0 using Ubuntu 17.10 by following below steps.

Steps:
=====
1.Launched chrome.
2.Navigated to "www.gmail.com".
3.Signed into the Gmail account and successfully logged into the account.

Attached screencast for reference.
@reporter: Request you to retry the issue by creating a new person without any apps and extensions installed, reset all flags to default on latest chrome and let us know if the issue still persists.
Thanks.!
894716(New).webm
3.9 MB View Download
Labels: Needs-Triage-M69
nitinabnave33@, could you take a screenshot of chrome:signin-internals and chrome:sync-internals?
This is screenshot for chrome:sync-internals
chrome_sync-internals.png
229 KB View Download
This is a screenshot for chrome:signin-internals

chrome_signin-internals.png
151 KB View Download
Project Member

Comment 7 by sheriffbot@chromium.org, Oct 16

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: vamshi.kommuri@chromium.org tangltom@chromium.org
Re-Tested the issue on reported chrome version 69.0.3497.100 using Ubuntu 14.04, still we couldn't reproduce the issue from our end. 

As the requested chrome:signin-internals and chrome:sync-internals in C#4, is provided in C#5 & C#6 by reporter, requesting tangltom@ for further inputs on this issue.

Thanks!
Cc: msarda@chromium.org
From signin-internals it looks like uber token was revoked, but other tokens are still considered valid and there's no persistent auth error. CC'ing Mihai in case he knows how this can happen.
nitinabnave33@gmail.com: I do not see any issues with login in signin-internals. It looks like you are successfully logged in to www.google.com (and www.gmail.com) with account nitinabnave33@gmail.com. On top of that you were able to log in with this accounts to bugs.chromium.org to file this bug, so logging in to Google web properties seems to be working well.

I think this is a gmail issue that somehow force logs you out. I would suggest you do the following:
* try signing in to gmail.com in an incognito window and see if that works
* clear all cookies in your profile, wait for 5 second and retry to sign in to gmail.com

Did the steps in #10 help solve the issue?
Project Member

Comment 12 by sheriffbot@chromium.org, Nov 19

Cc: droger@chromium.org ew...@chromium.org bsazonov@chromium.org sabineb@chromium.org jlebel@chromium.org
Status: WontFix (was: Unconfirmed)
--Chrome Identity automated triaging--

This bug is Unconfirmed and has gone two weeks without any activity, so it is being closed as WontFix. Please re-open if this is still a valid and reproducible bug or feature request and mark it as Available. Please see https://goo.gl/78kbny for more details. Please remove the Services>SignIn or UI>Browser>Profiles components if this bug isn't related to Chrome Identity.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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