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Issue metadata

Status: WontFix
Owner:
Closed: Oct 15
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug-Regression



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Tab mirroring fails on CrOS (HP Chromebook 14)

Project Member Reported by dbbrooks@chromium.org, Oct 11

Issue description

Chrome Version: 71.0.3567.0 
OS: HP Chromebook 14 (Haswell Celeron 2995U)
MR: M71 prod, and current QA version 7118.1008.0.0 (Repro's on both Harmony and WebUI.)

Mirroring fails (desktop included) to any receiver every time. (Chromecast, Hangouts, Cast for EDU). Works fine on Win and Mac. And casting YT works fine.

Interesting observation: Casting the desktop also fails. But, it succeeds using the system tray menu.

From extension logs:
[SEVERE][browser] Error: Script error. ( @ Line: 0)


Internal feedback ID's:
85716583103
85716571774
 
Summary: Tab mirroring fails on CrOS (HP Chromebook 14) (was: Tab mirroring fails on CrOS)

Comment 2 Deleted

Description: Show this description
Labels: Target-71
Owner: m...@chromium.org
miu@, can you please take a look and triage this?  Is there anything useful in the JS console?

Both feedback reports only contain the logging for the discovery tasks. There's no indication a mirroring session was ever attempted. I'm guessing the script error (in Comment 0) was a hard crash.

I did see these errors, but they are probably unrelated to the problem:

[2018-10-11 08:27:31.25][WARNING][mr.cloud.calendar.CalendarService] Error getting Hangouts from calendar.
Unable to get user auth token: The user is not signed in.
Error: Unable to get user auth token: The user is not signed in.
    at Object.callback (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/mirroring_common.js:297:811)
    at safeCallbackApply (extensions::uncaught_exception_handler:27:15)
    at handleResponse (extensions::sendRequest:67:7)[2018-10-11 08:27:31.25][SEVERE][mr.cloud.discovery.HangoutSinkDiscoveryService] Error discovering Hangouts
Unable to get user auth token: The user is not signed in.
Error: Unable to get user auth token: The user is not signed in.
    at Object.callback (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/mirroring_common.js:297:811)
    at safeCallbackApply (extensions::uncaught_exception_handler:27:15)
    at handleResponse (extensions::sendRequest:67:7)[2018-10-11 08:27:31.25][SEVERE][mr.Init] Unhandled promise rejection.
Unable to get user auth token: The user is not signed in.
Error: Unable to get user auth token: The user is not signed in.
    at Object.callback (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/mirroring_common.js:297:811)
    at safeCallbackApply (extensions::uncaught_exception_handler:27:15)
    at handleResponse (extensions::sendRequest:67:7)[2018-10-11 08:27:31.33][INFO][mr.cast.SessionRecords] Adding new session:
Oh, from here: I will have to triage directly at the device. If this is only affecting a specific CrOS model, it's almost certainly a platform-specific issue like a hardware encoder library bug.
Thanks for looking, dbbrooks@ should have a device.

The JS errors are just some extra logging noise that could probably be cut out by some refactoring, but shouldn't be related to this (especially if it reproduces for all receiver types).
Status: WontFix (was: Untriaged)
It works now on 71.0.3572.0

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