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Issue 893943 link

Starred by 1 user
Status: Unconfirmed
Owner: ----
Cc:
chelamcherla@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 3
Type: ----



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Help please

Reported by daddylov...@gmail.com, Oct 10 
My phone was hacked by ex and turned this app off and I cant get into it how do I fix this email is 
Daddylovespaisley83@gmail.com 

I attached a picture of it saying I'm not allowed to use 
My name is Brian McKnight
Screenshot_20181009-210215_Settings.jpg
135 KB View Download

Comment 1 by kkhorimoto@chromium.org, Oct 11

Labels: -OS-iOS OS-Android
Not sure if this is something that we can help with, but it looks like from the screenshot this is happening on Android.  Updating the OS label so they can take a look and possibly help.

Comment 2 by kkhorimoto@chromium.org, Oct 11

Components: Platform>Apps>GetHelp

Comment 3 by weifangsun@chromium.org, Oct 11

Components: -Platform>Apps>GetHelp UI>Browser>Mobile

Comment 4 by chelamcherla@chromium.org, Oct 12

Labels: Needs-triage-Mobile

Comment 5 by chelamcherla@chromium.org, Oct 12

Cc: chelamcherla@chromium.org
Labels: WV-
Thanks for the report. Please follow the below steps for WebView --

In Android N the WebView and Chrome packages were combined in order to reduce the update size for users. Updating Chrome also updates WebView. This means that in the Play store the WebView package will appear to be permanently disabled. The Play store WebView entry is only relevant for users with older operating systems, and users who have decided to disable Chrome.

As per above data this seems to be intended. @ daddylovespaisley83: Please check and let us know if this is the issue you are seeing.

Thanks!

Comment 6 by chelamcherla@chromium.org, Oct 12

Components: -UI>Browser>Mobile Mobile>WebView
Labels: -WV- WV-Triaged
►

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