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Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 10
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Crashes on right-click when loading a PNG file

Reported by pieter.d...@gmail.com, Oct 7

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36

Steps to reproduce the problem:
1. Go to a website, say imgur.com to upload an image file
2. Click on Upload File, and wait for Explorer window to open
3. Browse to PNG file you want to upload
4. Right click on file (to see properties etc)
5. Browser crashes completely/all windows/all tabs with no error message

What is the expected behavior?
Pop up context menu when right click on file

What went wrong?
Crashes completely

Crashed report ID: No

How much crashed? Whole browser

Is it a problem with a plugin? No 

Did this work before? Yes A couple of months ago, do not have the detail

Chrome version: 69.0.3497.100  Channel: stable
OS Version: 10.0
Flash Version: None
 
If you right-click on the same files in the Windows Explorer launched separately, there's no problem, right?
Just tested it, and I have no problem then. It pops up the normal Windows context menu
2018-10-07 14-24-20.png
995 KB View Download
Cc: jbanavatu@chromium.org
Components: UI>Browser
Labels: Needs-Feedback
Tested this issue on windows 10 using chrome#69.0.3497.100 as per steps mentioned in c#0 and unable to reproduce this issue.

@Reporter: Could you please provide crash id from chrome://crashes for further triaging this issue.

Thanks!
Local Crash ID 8b87aa48-f12a-453a-b059-9c916fd4c2f2

Trust this helps? For further support of the repeatability of this crash, I went through the steps again deliberately whilst uploading the screenshot to this message, causing Local Crash ID Local Crash ID 8851d77b-c5be-4630-bd4c-439a666420c8




2018-10-08 14-52-51.png
45.7 KB View Download
Project Member

Comment 5 by sheriffbot@chromium.org, Oct 8

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
The "fresh" crash report is 

Uploaded Crash Report ID fee8fc3f0c4c1c6c (Local Crash ID: 8851d77b-c5be-4630-bd4c-439a666420c8)
Cc: kkaluri@chromium.org
Labels: Stability-ThirdParty
As per provided crash id "fee8fc3f0c4c1c6c", this crash is related to third party file : shell.dll

Stack Trace:
============
Thread 61 (id: 0x206c) CRASHED [EXCEPTION_ACCESS_VIOLATION_WRITE @ 0x68e26020 ] MAGIC SIGNATURE THREAD
Stack Quality54%Show frame trust levels
0x00007ff8e1ca82cd	(ntdll.dll + 0x000182cd )	RtlEnterCriticalSection
0x00007ff8de5163f3	(KERNELBASE.dll + 0x000463f3 )	FindNextFileW
0x00007ff8de5162a7	(KERNELBASE.dll + 0x000462a7 )	FindNextFileA
0x000000018000c3e5	(shell.dll + 0x0000c3e5 )	
0x0000000180008950	(shell.dll + 0x00008950 )	
0x0000000180009fb6	(shell.dll + 0x00009fb6 )	
0x000000018000a07d	(shell.dll + 0x0000a07d )	
0x0000000180008b47	(shell.dll + 0x00008b47 )	
0x0000000180008c3a	(shell.dll + 0x00008c3a )	
0x0000000180004f3b	(shell.dll + 0x00004f3b )	
0x00000001800090cb	(shell.dll + 0x000090cb )	
0x00007ff8e11b40a1	(combase.dll -propifs.cxx:1353 )	ContextInfo::~ContextInfo()
0x00007ff8e11b62f8	(combase.dll -actprops.cxx:1198 )	ActivationPropertiesIn::~ActivationPropertiesIn()
0x00007ff8e11b6074	(combase.dll -actprops.cxx:1253 )	ActivationPropertiesIn::Release()
0x00007ff8e1162d8f	(combase.dll -objact.cxx:2070 )	ICoCreateInstanceEx(_GUID const &,IUnknown *,unsigned long,_COSERVERINFO *,unsigned long,unsigned long,tagMULTI_QI *,ActivationPropertiesIn *)
Labels: Hotlist-DesktopUIChecked
Status: WontFix (was: Unconfirmed)
***Mass UI Triage***

We are unable to reproduce the bug. If you feel this issue should still be addressed, feel free to reopen it or to file a new issue.

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