New issue
Advanced search Search tips

Issue 892267 link

Starred by 1 user

Issue metadata

Status: Untriaged
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Android , Windows , Mac
Pri: 2
Type: Bug



Sign in to add a comment

Google chrome image orientation issue

Reported by jiten.si...@gmail.com, Oct 4

Issue description

UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.162 Safari/537.36

Steps to reproduce the problem:
1. There can be two reasons for that
The picture is uploaded, but when it is drawn in the canvas, it is sometimes displayed with thewrong 
2. orientation: portrait instead of landscape.
The picture is sent to our server with a wrong orientation, making our home-made algorithm not able to recognize the face. Also in some cases, the server triggers an error.

What is the expected behavior?
Doesn't matter if we upload the image with wrong orientation.
Chrome should provide us a solution where image can be present with correct orientation 

What went wrong?
We upload image from mobile devise and portrait instead of landscape then we see all images in upright direction.

I have upload 2 attachments.
Please compare them both how its looks on mozilla and chrome web browsers. 

Did this work before? N/A 

Chrome version: 65.0.3325.162  Channel: n/a
OS Version: 
Flash Version:
 
mozilla_orientation.png
252 KB View Download
chrome_orientation.png
299 KB View Download
Components: -Blink Platform>Apps>Camera
Labels: Needs-Milestone
Hi Guys,

Any update on this please?

Cc: vamshi.kommuri@chromium.org
Labels: Needs-Feedback Triaged-ET
Thanks for filing the issue!

@Reporter: Could you please share a sample test URL where the images are being uploaded, which helps us to triage it further from our end. Could you please mention if the same issue is seen while uploading the images from Linux machine apart from mobile upload. If the issue is specific to mobile, please confirm on it's platform i.e., Android/iOS. Any further inputs from your end may be helpful.
Thanks for your response really appreciated.

Please have a look on this page and seem how the image completely messed up.
https://www.tennisphilly.com/champions
Project Member

Comment 6 by sheriffbot@chromium.org, Oct 17

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Hi guys,
This is happening from mobile(android devices, haven't checked with IOS) + Ubuntu 17.4

You can visit 
https://www.tennisftlauderdale.com/6223/profile
login with this account
schagnon72@gmail.com
nadal
There is a section for Photo Management you can upload below image

https://tennisleaguenetwork-profile-images.s3.amazonaws.com/pictures/23010/image.jpg

See when you open this image it seems to be correct but when you upload it showing upright orientation

Please let me know if you need anything else from my end.

Thanks

Labels: Target-72 M-72 FoundIn-71 FoundIn-70 FoundIn-72 OS-Android OS-Mac OS-Windows
Status: Untriaged (was: Unconfirmed)
Tried checking the issue using the test file given on chrome version 65.0.3325.162 and on the latest canary 72.0.3590.0 using Ubuntu 14.04, Windows 10 and Mac 10.13.1

As the issue is seen from M60(60.0.3112.0) considering it as Non-Regression and marking it as Untriaged. As per c#7 adding appropriate OS too.

Thanks!

Chromites,

This is the business owner who asked the developer to try to find out why Chrome responds differently than the other browsers.

I am up to the latest build on Chrome:
Google Chrome is up to date
Version 70.0.3538.77 (Official Build) (64-bit)

When you look at this page:
https://www.charlestontennisleague.com/champions

You were will notice several of the pics alignments are not up and down.

Now attached is the exact same page looking at it from Firefox.

Our code is telling the browser to present it as aligned in our database.  But Chrome is ignoring that directive. 

It's embarrassing to have a champions page with mis aligned pictures.  It's been like this for a very long time.

Any help getting this fixed will be greatly appreciated. 

Screen Shot 2018-10-26 at 8.56.04 AM.png
613 KB View Download
Engineers,

Any more information I can provide you on the problem?
I'll gladly provide more example links.  Is there a function or method where we can force the alignment of a photograph?     Our pages look great on Opera, IE and Mozilla.  But Chrome is the most used hence the mis aligned photos make our product look poor to first time users. 
This defect report has been opened for a month now,  any movement on the issue?
?
Hi Guys,

This is critical one so even a temporary solution will also work.

Thanks

I won't say it's critical because it's been like this for a pretty long time.  It's more embarrassing.        Opera, IE, Firefox all present our player's images with the proper alignment.   Only the leader in the industry Chrome is showing alignment on some images wrong.   Please we must not be the only organization complaining about this.

Sign in to add a comment