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Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 20
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug



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G Suite SSO does not stay signed in on Google Chrome Beta

Reported by ghostman...@gmail.com, Oct 4

Issue description

Chrome Version       : 70.0.3538.45 (Official Build) beta (64-bit)
URLs (if applicable) : tested at https://gmail.com https://accounts.google.com https://drive.google.com

Other browsers tested: 
Chrome 69.0.3497.100 (Official Build) (64-bit): OK

What steps will reproduce the problem?
(1) Sign into a Google Chrome profile that syncs with a personal Google Account.
(2) In Gmail (or other Google web product), press your profile picture, then "Add Account", and sign in with a G Suite account that uses SSO.

What is the expected result?
I'd expect to end up being logged into my G Suite account.

What happens instead?
After the page is finished loading, I'm able to see my G Suite inbox for a brief moment, but I get redirected to the Gmail inbox for my personal Gmail. When I click my profile icon, I see that I am signed out of my G Suite account.

Please provide any additional information below. Attach a screenshot if
possible.
- Works as expected on Google Chrome beta in Incognito mode.
- Works as expected on Google Chrome stable.
- Works as expected on Google Chrome beta when signing into a G Suite account that does NOT use SSO.
- The G Suite account with SSO is on the uw.edu domain.
- I tried disabling the #account-consistency flag on Google Chrome beta, but it doesn't make a difference.
 
Components: Services>SignIn
Labels: Needs-Triage-M70
One more note: I did clear cache and cookies while testing. That leads me to think it is a problem with the beta browser specifically.
Cc: swarnasree.mukkala@chromium.org
Labels: Triaged-ET Needs-Feedback
Thanks for filing the issue.

@reporter: Could you please confirm if this issue is similar to issue id: 891830 (https://bugs.chromium.org/p/chromium/issues/detail?id=891830) and also request you check the issue on latest beta #70.0.3538.54, let us know if the issue still persists.

Thanks.! 
Project Member

Comment 4 by sheriffbot@chromium.org, Oct 25

Cc: droger@chromium.org jlebel@chromium.org bsazonov@chromium.org ew...@chromium.org tangltom@chromium.org sabineb@chromium.org msarda@chromium.org
Status: WontFix (was: Unconfirmed)
--Chrome Identity automated triaging--

This bug is Unconfirmed and has gone two weeks without any activity, so it is being closed as WontFix. Please re-open if this is still a valid and reproducible bug or feature request and mark it as Available. Please see https://goo.gl/78kbny for more details. Please remove the Services>SignIn or UI>Browser>Profiles components if this bug isn't related to Chrome Identity.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: Unconfirmed (was: WontFix)
This sounds like it might be related to Dice.

@reporter - would you mind taking a video of this happening? Or at least providing a screenshot of chrome://signin-internals both before you signed in with your secondary G Suite account and after you signed in with it (and it gets immediately signed out)?
Friendly ping to @reporter. See questions in #5. 
In the latest beta 71.0.3578.30 (Official Build) beta (64-bit), this is no longer an issue. Thanks for your help! Let me know if you need anything else.
Project Member

Comment 8 by sheriffbot@chromium.org, Nov 5

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
ghostmancer@ Thanks for the update.

As per comment #7, can you please confirm if this issue can closed, as the issue seems to be fixed on the latest Beta 71.0.3578.30.

Thanks..	
Project Member

Comment 10 by sheriffbot@chromium.org, Nov 20

Status: WontFix (was: Unconfirmed)
--Chrome Identity automated triaging--

This bug is Unconfirmed and has gone two weeks without any activity, so it is being closed as WontFix. Please re-open if this is still a valid and reproducible bug or feature request and mark it as Available. Please see https://goo.gl/78kbny for more details. Please remove the Services>SignIn or UI>Browser>Profiles components if this bug isn't related to Chrome Identity.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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