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Issue 890250 link

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Issue metadata

Status: Fixed
Owner:
Closed: Oct 4
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Print dialog shows [Print using system dialog]

Project Member Reported by dstockwell@google.com, Sep 28

Issue description

Google Chrome	71.0.3558.0 (Official Build) dev (64-bit)
Revision	09438e58ad92274e6fa5f7a76429836ceeba5fa5-refs/branch-heads/3558@{#1}
Platform	11097.0.0 (Official Build) dev-channel eve
Firmware Version	Google_Eve.9584.171.0

What steps will reproduce the problem?
1. Attempt to print with a printer that doesn't work

What is the expected result?
¯\_(ツ)_/¯

What happens instead of that?
I get a button that says [Print using system dialog] -- but I am already using the system dialog.

 
Screenshot 2018-09-28 at 20.39.50.png
28.2 KB View Download
Labels: allpublic
Cc: rbpotter@chromium.org
rbpotter: We probably need to make sure "use system dialog" buttons don't show up on ChromeOS.
Cc: -rbpotter@chromium.org
Labels: -Pri-3 Pri-2
Owner: rbpotter@chromium.org
Status: Assigned (was: Unconfirmed)
Consulted with namratakannan@ and we are going to just remove this button. It doesn't work (with the existing/old UI) on Windows, does not make sense, as reported here, on Chrome OS, and is rarely shown on Mac or Linux, which have the system dialog link available on the left hand panel anyway.
Project Member

Comment 5 by bugdroid1@chromium.org, Sep 29

The following revision refers to this bug:
  https://chromium.googlesource.com/chromium/src.git/+/9b31ed0dd54be515dbc6bc19fef18c5e396b42a5

commit 9b31ed0dd54be515dbc6bc19fef18c5e396b42a5
Author: rbpotter <rbpotter@chromium.org>
Date: Sat Sep 29 02:10:11 2018

Print Preview Refresh: Remove Preview Area system dialog button

This button should not be shown on Chrome OS, since there is no system
dialog on that platform.

In the existing UI, it does not work on Windows, since Windows uses a
unique print preview -> system dialog path.

It is shown very infrequently on Mac and Linux, and these users
will still have the "Print with system dialog" link on the sidebar
available if this error state does occur.

Bug:  890250 
Change-Id: Icfaa4d173c34565b00fd754df3b9f204419c895a
Reviewed-on: https://chromium-review.googlesource.com/1252624
Reviewed-by: Demetrios Papadopoulos <dpapad@chromium.org>
Commit-Queue: Rebekah Potter <rbpotter@chromium.org>
Cr-Commit-Position: refs/heads/master@{#595289}
[modify] https://crrev.com/9b31ed0dd54be515dbc6bc19fef18c5e396b42a5/chrome/browser/resources/print_preview/new/preview_area.html
[modify] https://crrev.com/9b31ed0dd54be515dbc6bc19fef18c5e396b42a5/chrome/browser/resources/print_preview/new/preview_area.js

Status: Fixed (was: Assigned)

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