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Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



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[chromad] password change done remotely takes too long to notify chromebook and user to update

Project Member Reported by alu...@chromium.org, Sep 27

Issue description

Chrome OS Version: 69

A user or an admin changing a password for a user in AD should force the user very quickly to update there Chromebook password. If this does not happen, then a user could be using an old password to login, logout, lock/unlock Chromebook, while a different password is used for web apps leading to a poor experience and a security concern if a user should not be logging in an all if the admin wanted to lock the user out from that Chrome device. 


What steps will reproduce the problem?
(1) Change password and force user to change password 
(2) Wait on Chromebook for 12 minutes or longer


What is the expected result?  User gets notification that password is expired and needs to be updated

What happens instead?  Nothing


See feedback log: "Chromad aluong password" #85689268043




 
Description: Show this description
I'm trying to understand the specific issue.

What is the current behavior in Windows machines? If you request a password change, does it immediately alert a user or does it happen when the user next reboots/logs out? In my own experience, I've only see the latter.

Does AD send out an immediate signal or does it happen when a user tries to login, checks AD and the device is then told the password has been changed?

Or are you saying the problem is that if you logout of a Chromebook and try to login, it doesn't know the password has changed for more than 12 minutes? e.g. different behavior than Windows
Labels: Hotlist-ConOps-CrOS
Cc: rsorokin@chromium.org
Confirmed expected behavior is the following:

If user tries to sign in, a password change should be registered immediately if connected to AD server

If password changes on AD server while user is signed in, Chrome will check for a password change every 60 mins and notify the user that their password needs to be changed

Please clarify if there is a bug in your testing or if we need to flag this as an FR to change the 60 min check period
Labels: Enterprise-Triaged
Cc: olsen@chromium.org
Owner: rsorokin@chromium.org
Status: Assigned (was: Untriaged)
This issue has an owner, a component and a priority, but is still listed as untriaged or unconfirmed. By definition, this bug is triaged. Changing status to "assigned". Please reach out to me if you disagree with how I've done this.

Comment 9 by rsorokin@chromium.org, Yesterday (44 hours ago)

Owner: aghuie@chromium.org
Alex, anything needs to be done?

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