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Issue 889890 link

Starred by 1 user
Status: WontFix
Owner: ----
Closed: Nov 19
Cc:
vamshi.kommuri@chromium.org
thestig@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Mac
Pri: 2
Type: Feature



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Print Preview does not handle variable-length receipts (roll paper) reasonably.

Reported by galionli...@gmail.com, Sep 27 
UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.181 Safari/537.36

Steps to reproduce the problem:
1. Have a receipt printer (e.g., Star TSP 650).
2. Use a web-based application that generates receipts
   (e.g., we use the OpenILS web client).
3. When the web page tries to print a receipt, look
   at the print preview.

What is the expected behavior?
The preview should show the generated information at a reasonable size, so that the user can look at it.

What went wrong?
The bottom of the preview "page" is padded with meters and meters of whitespace, as if the receipt were going to use up about half a roll of receipt paper.  The preview is then zoomed out so that all of that extraneous whitespace fits on the screen, and consequently the preview is so narrow and tiny, our staff don't even see that it's there at all.

Did this work before? No 

Chrome version: 66.0.3359.181  Channel: n/a
OS Version: Devuan jessie
Flash Version:
tempfile.png
236 KB View Download

Comment 1 by galionli...@gmail.com, Sep 27 

The provided screenshot is from Windows Seven, but the problem is not limited to that platform.

Comment 2 by vamshi.kommuri@chromium.org, Sep 27

Labels: Needs-Milestone

Comment 3 by dtapu...@chromium.org, Oct 3

Components: UI>Browser>PrintPreview

Comment 4 by thestig@chromium.org, Oct 3 

For Linux, are you using the CUPS Driver from https://starmicronics.com/Support/ ? i.e. The one that downloads as starcupsdrv-3.7.0_linux.tar.gz.

Comment 5 by vamshi.kommuri@chromium.org, Oct 17

Cc: vamshi.kommuri@chromium.org
Labels: Triaged-ET Target-72 M-72 FoundIn-71 FoundIn-70 FoundIn-72 Needs-Feedback OS-Mac OS-Windows
Status: Untriaged (was: Unconfirmed)
Thanks for filing the issue!

From comment#0 this seems to be a Feature request hence marking it as Untriaged and adding appropriate labels. Requesting someone from respective team to have a look into this for further inputs.

@Reporter: Could you please respond back on comment#4 by providing the required info.

Comment 6 by ellyjo...@chromium.org, Nov 19

Cc: thestig@chromium.org
Status: WontFix (was: Untriaged)
Mac triage: WontFix issue without feedback.
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