Hangouts accelerator plugin dramatically lowers UI responsiveness
Reported by
raanr...@gmail.com,
Sep 26
|
|||||||||||||
Issue descriptionUserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 Steps to reproduce the problem: 1. Open the browser 2. Browse 3. What is the expected behavior? Normal browsing. What went wrong? The browser is not a little slow. Every operation is slow. Hard to ping down individually. Let me know if there are logs I can send you. Did this work before? N/A Chrome version: 69.0.3497.100 Channel: stable OS Version: OS X 10.13.6 Flash Version: Google Inc. Copyright 2018 Google Inc. All rights reserved. Google Chrome 69.0.3497.100 (Official Build) (64-bit) Revision 8920e690dd011895672947112477d10d5c8afb09-refs/branch-heads/3497@{#948} OS Mac OS X JavaScript V8 6.9.427.23 Flash 31.0.0.108 /Users/reh/Library/Application Support/Google/Chrome/PepperFlash/31.0.0.108/PepperFlashPlayer.plugin User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 Command Line /Applications/Google Chrome.app/Contents/MacOS/Google Chrome -psn_0_61455 --restore-last-session --flag-switches-begin --enable-features=NativeNotifications --flag-switches-end Executable Path /Applications/Google Chrome.app/Contents/MacOS/Google Chrome Profile Path /Users/reh/Library/Application Support/Google/Chrome/Profile 1 Variations c134752e-1ece3553 3e006338-3f4a17df b7e2524c-ca7d8d80 8fe39baa-3f4a17df 3095aa95-3f4a17df 7c1bc906-f55a7974 47e5d3db-3d47f4f4 9ca1387e-ca7d8d80 1149accc-f23d1dea 4dc30737-b8a5ea08 c865fdc1-ca7d8d80 a582a1b8-ad75ce17 8ee5ed19-ca7d8d80 74658432-ca7d8d80 3042ad4b-ca7d8d80 267255c3-f4950e99 249dd49a-20131bcc 44827ee5-f23d1dea 9eab0f00-3f4a17df 8f1e27f-ca7d8d80 edbcf7c5-1cc1312c 43f62d3b-28165b59 3a0563a1-65222f0b 9e5c75f1-1039a221 6872f671-991e1e1 f79cb77b-3f4a17df 4ea303a6-ecbb250e 6e6e0c7e-3f17a7d8 d92562a9-4d2fac87 4da5ae82-91c810ef 2c1d398c-3f4a17df 6973a1cf-3f4a17df cc54eb06-ca7d8d80 58a025e3-36e97b2c df072bba-ca7d8d80 ff29b1bd-37ef7e17 4bc337ce-69465896 9a2f4e5b-ca7d8d80 ddf77e2c-ca7d8d80 1354da85-ca7d8d80 17507c76-ca7d8d80 494d8760-52325d43 f47ae82a-86f22ee5 3ac60855-486e2a9c f296190c-2a02aa27 4442aae2-75cb33fc ed1d377-e1cc0f14 75f0f0a0-a5822863 e2b18481-75cb33fc e7e71889-e1cc0f14 b1ceb06f-d1372334 3a4029d-ca7d8d80 6ab94979-3f4a17df 94e68624-803f8fc4 de384ee6-ee748cef 81c6897f-3d47f4f4 ea0f933d-ca7d8d80
,
Sep 26
Thanks for the report. Can you attach a screen capture showing what you mean?
,
Sep 27
,
Sep 27
The problem went away by itself. I used Firefox for the rest of the day, and this morning started chrome again and it works fine and performs smoothly. When I was updating the chrome version, I had dozens of tabs in 4 different profiles. Perhaps there is some background one-time post-update processthat did not play well with so many profiles and tabs? Anyways, it is ok now, your call whether you want to close this or continue looking into it as a post update issue.
,
Sep 27
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
,
Sep 27
Steps to try and recreate: load a macbook pro with the previous version, create 4 profiles with 20 tabs each, set chrome to use existin tabs on startup, and run he version update to 69.
,
Sep 27
Oh, and needless to say if you need more information on my configuration (like which extensions I have) I will be happy to help.
,
Sep 28
TE, can you see if you can repro this? It sounds like the upgrade step may be required; see #6.
,
Oct 1
Unable to reproduce the issue on chrome reported version# 69.0.3497.100 using Mac 10.13.6 with steps mentioned below: 1) Launched chrome version(#68.0.3440.106) and created four profiles with 20 tabs opened in each profile 2) In chrome://settings, checked the "Open a specific page or set of pages" under "On startup" 3) Updated the chrome to M-69 form Chrome://settings/help, chrome got updated to 69.0.3497.100 4) Navigated to all the profiles and started browsing, able to browser normally. @Reporter: Please find the attached screencast for your reference and let us know if we missed anyhtinh in reproducing the issue, provide your feedback on it which help in further triaging it in better way. Thanks!
,
Oct 2
Ah! I nailed it! Steps to reproduce: 1) Install google-hangouts on your mac $ brew cask install google-hangouts 2) Start the browser - it will work fine. 3) Start the handgouts app. Chrome is brought to its knees. 4) Quit the hoangouts app. Chrome is back to normal.
,
Oct 2
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
,
Oct 3
#10: Okay, I think I reproduced this issue by doing these steps (to avoid using Homebrew): 1) Download & install <https://dl.google.com/googletalk/googletalkplugin/GoogleVoiceAndVideoSetup.dmg> (note that this thing is extremely extremely deprecated, as far as I can tell) 2) Install the hangouts extension from <https://chrome.google.com/webstore/detail/google-hangouts/nckgahadagoaajjgafhacjanaoiihapd> (also deprecated) 3) Use Chrome normally 4) Start the Hangouts extension's UI 5) Watch everything start being extremely slow/janky I took a sample of Chrome while in the slow/janky state but unfortunately there is nothing useful there - it seems pretty clear that this is an IPC message flood caused by the Hangouts app but I'm not sure how to debug those. The browser process shows 20-25% cpu use in Chrome's task manager when doing anything in this state, but samples show little actual work being done. Symbolized sample attached.
,
Oct 3
Curious: why are you avoiding homebrew?
,
Oct 4
#13: I didn't want to figure out how to configure it on my corporate machine to reproduce this bug.
,
Oct 4
,
Oct 8
sagel@, can you help? I don't know how to debug the hangouts plugin at all and groby@ says you might have advice :)
,
Oct 8
Sorry, I've been off of Hangouts for quite a while, but amyfreestone@ is still a little closer to that and may be able to help.
,
Oct 8
,
Nov 16
*** UI Mass Triage *** Assigning back to ellyjones@ for finding an owner. Adding appropriate labels.
,
Nov 19
I am working on getting in touch with amyfreestone@. |
|||||||||||||
►
Sign in to add a comment |
|||||||||||||
Comment 1 by raanr...@gmail.com
, Sep 26