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Issue metadata

Status: WontFix
Owner:
Closed: Sep 27
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



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[CrOS] Device compatibility error on version older than latest available version

Project Member Reported by gab@chromium.org, Sep 26

Issue description

Google Chrome	69.0.3497.95 (Official Build) (64-bit)
Revision	e3a5f87b64d44c4b311d2458f16b9f469e2597fb-refs/branch-heads/3497@{#931}
Platform	10895.56.0 (Official Build) stable-channel link
Firmware Version	Google_Link.2695.1.169
OS: Chrome

What steps will reproduce the problem?
(1) Be on a Pixel book on version 68.0.3440.118
(2) Go to chrome://chrome

What is the expected result?
Forces upgrade and asks for restart to 69.0.3497.95

What happens instead?
Error message "This device will no longer receive the latest software updates. Please consider upgrading."


Now, I'm not sure if updates to this device have truly been stopped, but I can definitely reach 69.0.3497.95 (latest stable) -- had to wait multiple hours per inability to force the update but it eventually proposed a restart and now I'm on that version.

So either it was incorrect to show this error message while on 68.0.3440.118 or this device is incorrectly showing that error regardless of the version

The error is also still showing in 69.0.3497.95 which is the latest stable so I'm confused...
 
Screenshot 2018-09-26 at 15.11.32.png
103 KB View Download
Screenshot 2018-09-26 at 15.27.13.png
99 KB View Download
Status: WontFix (was: Untriaged)
Hi, this is as expected. M69 is the last version pushed to this device. Let me know if you continue to see this message. 
Ok but why did I get the error while still on M68?

Le jeu. 27 sept. 2018 12 h 23, cindyb via monorail <
monorail+v2.96790839@chromium.org> a écrit :

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