Issue metadata
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ChromeOS UI crashes when using Android apps with Accessibility options turned on
Reported by
colinjon...@gmail.com,
Sep 24
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 10895.56.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.95 Safari/537.36 Platform: 10895.56.0 (Official Build) stable-channel soraka-unibuild (soraka) Steps to reproduce the problem: 1. Turn on Accessibility option (eg dictation or select to speak) 2. Open android app, eg Google Play store 3. Try to use app, search for apps, look at description of app What is the expected behavior? It should work as normal What went wrong? Whole ChromeOS UI crashes, screen goes black, then recycles with the prompt to restore previous windows. Happens every time even after a reboot. Found posts online (reddit) of many others having the same issue. Once you turn off all Accessibility options, it works again. Has only been happening since v69 Crashed report ID: 73fd2cea0aa30cc5 How much crashed? Whole browser Is it a problem with a plugin? No Did this work before? N/A Chrome version: 69.0.3497.95 Channel: stable OS Version: 10895.56.0 Flash Version: 31.0.0.108
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Oct 3
It works for me. My Pixelbook crashes every time I try to reproduce this problem on Chrome OS 69.
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Oct 18
This could be a duplicate of Issue 867199, which has been fixed. The stack from the crash report matches that bug. arc::AXTreeSourceArc::SerializeNode(arc::mojom::AccessibilityNodeInfoData*, ui::AXNodeData*) const 0x000059677375c4d3 (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/ui/accessibility/ax_tree_serializer.h:521 ) ui::AXTreeSerializer<arc::mojom::AccessibilityNodeInfoData*, ui::AXNodeData, ui::AXTreeData>::SerializeChangedNodes(arc::mojom::AccessibilityNodeInfoData*, ui::AXTreeUpdateBase<ui::AXNodeData, ui::AXTreeData>*) 0x000059677375960a (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/ui/accessibility/ax_tree_serializer.h:397 ) arc::AXTreeSourceArc::NotifyAccessibilityEvent(arc::mojom::AccessibilityEventData*) 0x0000596773755844 (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/chrome/browser/chromeos/arc/accessibility/arc_accessibility_helper_bridge.cc:263 ) arc::ArcAccessibilityHelperBridge::OnAccessibilityEvent(mojo::StructPtr<arc::mojom::AccessibilityEventData>) 0x00005967736461bc (chrome -./gen/components/arc/common/accessibility_helper.mojom.cc:548 ) arc::mojom::AccessibilityHelperHostStubDispatch::Accept(arc::mojom::AccessibilityHelperHost*, mojo::Message*) 0x0000596771e7bbee (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/mojo/public/cpp/bindings/lib/interface_endpoint_client.cc:423 ) mojo::InterfaceEndpointClient::HandleIncomingMessageThunk::Accept(mojo::Message*) 0x0000596774a79743 (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/mojo/public/cpp/bindings/lib/interface_endpoint_client.cc:306 ) mojo::internal::MultiplexRouter::ProcessIncomingMessage(mojo::internal::MultiplexRouter::MessageWrapper*, mojo::internal::MultiplexRouter::ClientCallBehavior, base::SequencedTaskRunner*) 0x0000596771e7bd81 (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/mojo/public/cpp/bindings/lib/multiplex_router.cc:590 ) mojo::internal::MultiplexRouter::Accept(mojo::Message*) 0x0000596771e7b55f (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/mojo/public/cpp/bindings/lib/connector.cc:457 ) mojo::Connector::ReadAllAvailableMessages() 0x0000596771e7c7d2 (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/base/callback.h:129 ) mojo::SimpleWatcher::OnHandleReady(int, unsigned int, mojo::HandleSignalsState const&) 0x0000596771e6d4df (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/base/callback.h:99 ) base::MessageLoop::RunTask(base::PendingTask*) 0x0000596771e6dd4d (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/base/message_loop/message_loop.cc:432 ) base::MessageLoop::DoWork() 0x0000596771e78eb6 (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/base/message_loop/message_pump_libevent.cc:210 ) base::MessagePumpLibevent::Run(base::MessagePump::Delegate*) 0x00005967749b3c03 (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/base/run_loop.cc:102 ) <name omitted> 0x00005967745bfae6 (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/chrome/browser/chrome_browser_main.cc:2086 ) ChromeBrowserMainParts::MainMessageLoopRun(int*) 0x0000596772b690ad (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/content/browser/browser_main_loop.cc:1034 ) content::BrowserMainLoop::RunMainMessageLoopParts() 0x0000596772b6c6a1 (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/content/browser/browser_main_runner_impl.cc:162 ) content::BrowserMainRunnerImpl::Run() 0x0000596772b6158c (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/content/browser/browser_main.cc:47 ) content::BrowserMain(content::MainFunctionParams const&) 0x00005967745ab3d8 (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/content/app/content_main_runner_impl.cc:596 ) content::ContentMainRunnerImpl::Run(bool) 0x00005967745b3112 (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/services/service_manager/embedder/main.cc:472 ) service_manager::Main(service_manager::MainParams const&) 0x0000596771f7abd4 (chrome -./../../../../../../../home/chrome-bot/chrome_root/src/content/app/content_main.cc:19 ) ChromeMain 0x00007f15a267d735 (libc-2.23.so -libc-start.c:289 ) __libc_start_main 0x0000596771f6aed8 (chrome + 0x00274ed8 ) _start
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Oct 18
I think this is a dupe of the other bug. Unfortunately the fix never got merged to M69 at the time, so it's not fixed there. And now we probably won't refresh stable channel on M69 before M70 is promoted, so there's no point to merge now. I've confirmed on the crash server that M70+ is not affected by crashes with this signature
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Oct 18
Thank you, that bug isn't public so I can't see any detail on its scope, symptoms or cause so fingers crossed it's the one impacting me! Even is M70 stable due to push out (specifically for soraka) |
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Comment 1 by dtapu...@chromium.org
, Oct 3