3rd Monitor goes into 'Standby' state with some web pages
Reported by
jarrodhe...@gmail.com,
Sep 24
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 Steps to reproduce the problem: 1. Load https://itunes.apple.com/app/id1230130624 or play.spotify.com (after logging in) 2. Observe 3rd monitor go out. 3. Close Tab, monitor turns back on What is the expected behavior? Monitor should stay on What went wrong? Monitor turns itself off and goes into standby, likely caused by web content or extension clash?? Has been occuring since receiving version upgrade last week, thought this was just a Spotify issue until other Apple web page displayed same issue today Did this work before? N/A Chrome version: 69.0.3497.100 Channel: stable OS Version: 10.0 Flash Version: Dell Lattitude 7480 Laptop with Imtel HD Graphics 620, latest drivers (24.20.100.6286) (updated to troubleshoot) with Dell K17A Dock
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Sep 25
Thanks for filing the issue! As per comment#0, it is understood that the issue seems to be triaged using 3 monitors, Currently we do not have the hardware setup to test and confirm the issue, hence adding appropriate label and requesting the respective team to have a look into this and help in further triaging it.
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Oct 31
Hi, The Latest firmware Update for the Dell WD15 Dock (K17A) corrected this issue. |
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Comment 1 by vamshi.kommuri@chromium.org
, Sep 25