I cannot download chrome due to devive previously synced and cant sign in to google neithertr
Reported by
hartleeb...@gmail.com,
Sep 21
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Issue descriptionSteps to reproduce the problem: 1.try to sign in to device previously synced to google 2. 3. What is the expected behavior? The google accpunt was either not verified or not prviously synced What went wrong? I do not know the previous owners gmail address or password so i cannot sign in or remove their account or download google chrome Did this work before? No Chrome version: 53.0.2785.124 Channel: n/a OS Version: Flash Version: Please help if at all possible.Thank you in advanced just for reading or listening to my problem
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Sep 24
Thanks for the report. Please follow the below steps for WebView -- In Android N the WebView and Chrome packages were combined in order to reduce the update size for users. Updating Chrome also updates WebView. This means that in the Play store the WebView package will appear to be permanently disabled. The Play store WebView entry is only relevant for users with older operating systems, and users who have decided to disable Chrome. If you need, or are being asked by an application, to update WebView, the action you should take now is to UPDATE CHROME. This should resolve any issues you are currently experiencing. We would also like to understand what led you to file this bug so that we can reduce the number of users experiencing this issue and work with application developers to direct users to the correct Play store page. If an application has directed you to update WebView, and sent you to the WebView page in the Play store to do so, please comment on this bug to tell us which application did so. Finally, if updating Chrome does not stop the application from redirecting you to the Play store, please also provide that information on this bug. Thanks!! |
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Comment 1 by chelamcherla@chromium.org
, Sep 24