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Issue metadata

Status: WontFix
Owner:
Closed: Dec 5
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug-Regression



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Regression: App icons in the shelf are seen broken when trying to 'Reload+Power' the device.

Project Member Reported by kebalaji@chromium.org, Sep 21

Issue description

Chrome Version: 71.0.3555.0/11085.0.0 dev channel Reks,Daisy,Kip
OS: Chrome OS

What steps will reproduce the problem?
(1)Sign-in to user>> Hit 'Reload+Power' and sign in again >> Observe app icons in the shelf are seen broken 

Actual: App icons in the shelf are seen broken when trying to 'Reload+Power' the device.
Expected: No such issue should be seen

This is a Regression issue as same is working fine in M68

NOTE: Issue is seen in M70 and M69.
      Issue is seen in App list also


 
ActualAppsbroken.mp4
11.1 MB View Download
ExpectedAppbroken.mp4
5.8 MB View Download
ActualAppicons.png
525 KB View Download
Components: UI>Shell>Launcher Platform>Apps
Cc: xiy...@chromium.org khmel@chromium.org
+xiyuan and Khmel for this. Probably the app icons aren't fetched yet while starting?
#2 - what type of apps has broken icon. Is it Crositini?
That key combination is "cold EC reset". It is like a sudden power loss. I suspect it causes fs corruption.

Can you attach debug logs? /var/log/messages would tell us whether we have fs corruption.
Owner: kaznacheev@chromium.org
Status: Assigned (was: Untriaged)
Owner: ----
Status: Available (was: Assigned)
Labels: -Pri-1 -M-71 Pri-2
Given the comments above (cold EC reset), this seems like it's not super high priority and is also likely not in scope for M71 at this point.
Owner: khmel@chromium.org
Status: WontFix (was: Available)
I tested this case and found that icons are all empty in chrome cache and this is reproducible only on first ARC start. From this point this looks like file system corruption or data not flashed to disk.
We cannot fix this in context of ARC, icon loading. Once ARC is back icons are restored.

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