Description:
There is an existing policy on both cloud-managed and ChromeAD to set the default printer when a user first logs onto a device (Default Printer Selection Rules). However, in testing this I believe that this only applies to Cloud Print printers and local printers. It does not appear to work for Native Print / CUPS printers configured on the device, either by policy or configured locally on the device.

I have a large enterprise customer looking to set a default printer for users because they are logging in and wiping the devices after log out. The printer configuration has multiple printers and they would like to set a default printer to show up by policy.

The customer is using ChromeAD, so it is important that this feature be included in the admx templates (it appears to be for Cloud printers today) and that the Native Print version is supported through ChromeAD.

Use case:
For devices that are wiped on sign out, this would allow the admin to set a default printer based on a search criteria (name of the store, or a particular print queue). Without this the user would always have to select the printer from a potential long list of configured printers. Without this the device always defaults to "Save as PDF" when printing.

Motivation:
The users of these devices are employees that normally spend all of their time on the store floor. The devices are shared among many employees and for security reasons the customer is choosing to wipe the device after logout. So every second that can be saved when an employee walks up to the device to logon is important. Without the ability to set a default printer the employee must *always* change the selected printer, and potentially have to search through a long list of visible printers.

Existing workarounds:
They could choose *not* to wipe the device after logout and then the user's last selected printer would be the default. However, the customer is choosing Chrome in large part due to the additional security of wiping user data between logons in the shared device use case.

 

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