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Issue 887143 link

Starred by 3 users

Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Speedy : BT controller lost

Project Member Reported by pbath...@chromium.org, Sep 19

Issue description

Chrome Version: 70.0.3538.22 / 11021.19.0

What steps will reproduce the problem?
(1)Au'ed the device
(2)Tried to add new BT devices


What is the expected result?
should be able to add new devices

What happens instead?

The new devices where not discovered and eventually after sometime the BT in settings page showed as disabled and then when i see the status tray , the controller itself was not present



Please use labels and text to provide additional information.

Feedback report : https://listnr.corp.google.com/report/85672031043

After reboot , the controller was back
 
Screenshot 2018-09-19 at 3.41.39 PM.png
82.5 KB View Download
debug-logs_20180919-154154.tgz
2.7 MB Download
Cc: sonnysasaka@chromium.org qiyuh@chromium.org dmitrygr@google.com
Cc: snanda@chromium.org
Same behavior here on Eve ChromeOS 69

Only difference I tried to use a keyboard/mouse that was already working with the device. The problem also was triggered after a wake-up. The problem has happened more than once (I'd say daily)

69.0.3497.95 (Official Build) (64-bit)
Platform	10895.56.0 (Official Build) stable-channel eve

Hi Pramod, for this Speedy machine, the controller lost was caused by bluetoothd crash. The log showed that

  2018-09-19T15:41:03.257594-07:00 INFO crash_reporter[2959]: Stored minidump to /var/spool/crash/bluetoothd.20180919.154103.1812.dmp

Could you attach /var/spool/crash/bluetoothd.20180919.* if they are still available? They would be very helpful to diagnose where the process crashed. Thanks!

Hi Joseph,

PFA the required files
bluetoothd.20180919.154103.1812.meta
147 bytes Download
bluetoothd.20180919.154103.1812.dmp
24.1 KB Download
Owner: josephsih@chromium.org
Status: Assigned (was: Untriaged)
Great! Many thanks, Pramod, for the dumps! I will take a look.
Cc: shijinabraham@chromium.org

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