UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36

Steps to reproduce the problem:
1. Every time I try to enter Fidelity's Full View feature. 

2. This problem started within the last month, and/or after Fidelity upgraded their Full View Software. 

What is the expected behavior?
I expect to go into ALL of my Fidelity, and Outside Accounts to update and verify my balances. The system works OK on my Win 10. It used to work on this machine. Now for some reason it does not.  

What went wrong?
Several things happens. 1st) I get/got an error message advising me my user name and password is incorrect. Discussed with Fidelity. My information was/is correct.
 2nd) I get/got a request to sign into Full View. Fidelity told me the information used to sign into Fidelity should be used to sign into Full View. However, Fidelity could not tell me why it was necessary for me to sign into Full View. This is all I know/understand. (I CANNOT GO INTO FIDELITY'S FULL VIEW USING THIS MACHINE) Yes, I can go into Fidelity, and anyplace else, except Full View.

Did this work before? N/A 

Chrome version: 69.0.3497.100  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: 31.0.0.108

This is all I know/understand. (I CANNOT GO INTO FIDELITY FULL VIEW USING THIS MACHINE) Yes, I can go into Fidelity, and all of Fidelity other features, except Full View.