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Issue 883376 link

Starred by 1 user

Issue metadata

Status: Duplicate
Merged: issue 882866
Owner: ----
Closed: Sep 13
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 0
Type: Bug



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Unable to enterprise enroll device

Project Member Reported by vaandres@chromium.org, Sep 12

Issue description

Chrome Version: 71.0.3544
Chrome OS Version:11055.0.0
Chrome OS Platform: Kevin/Caroline
Network info: GoogleGuest


Steps To Reproduce:
(1)Flash latest ToT build
(2)Attempt to enterprise enroll device
(3)

Expected Result:

Device should successfully enroll into enterprise domain

Actual Result:

Unable to enroll device. Error message "Oops! The system failed to authorize API access for this device"

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?)
Always

What is the impact to the user, and is there a workaround? If so, what is
it?

wont be able to enroll device into domain

Please provide any additional information below. Attach a screen shot or
log if possible.

End user is able to use Guest session or able to log in as a user

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.

 
debug-logs_20180912-102500.tgz
628 KB Download
Description: Show this description
Attempted to enroll device in different test domains. Same error message is shown across all test domains.
Cc: atwilson@chromium.org
Labels: -Pri-1 Pri-0
same problem is being observed on veyron_tiger 11058.0.0
Cc: r...@chromium.org alemate@chromium.org vapier@chromium.org dhadd...@chromium.org jdufault@chromium.org
Adding more to the CC since this was tagged as a P0 Dev blocker with 2 people on the cc and no triage..... Hoping we can identify the proper owner(s).

Also, possible this is related to crbug/883376?

Thanks!
Sorry, meant to ask if it's a DUP of crbug/882866 in #5
Cc: felixe@chromium.org
Cross posting from  https://crbug.com/882866 . The issue is in Chrome in commit https://crrev.com/978c0e67732f7829611e050602dea4e714225ee8 which has already been backed out from Chrome master.

Unfortunately, CrOS is still pinned to a version of Chrome from the small time frame where the bad commit had landed but not been reverted. Picking up a new snapshot of Chrome should solve the problem.
Mergedinto: 882866
Status: Duplicate (was: Untriaged)
Labels: -Restrict-View-Google

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