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Issue 883349 link

Starred by 1 user
Status: Available
Owner:
█ bartfab@chromium.org
Working on ARC now
Cc:
marcuskoehler@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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Chrome OS 69 Gmail Android App cannot approve device security for Exchange mail sync

Project Member Reported by alu...@chromium.org, Sep 12 
Chrome Version: 68, 69
OS: Chrome OS
What steps will reproduce the problem?
(1) Install Gmail Android App
(2) Add Exchange Email

What is the expected result? 
Exchange mail sync
Approve security if needed

What happens instead?
Cannot approve any security.
Mail does not sync.


Reported in user forums below.
Other Chrome OS users reported it here 
https://productforums.google.com/forum/?noredirect=true#!topic/pixelbook/W8w0ypE3EWI

and https://www.google.com/amp/s/amp.reddit.com/r/chromeos/comments/7occig/updated_device_security_for_exchange_email_on/

Comment 1 by ajgar17...@gmail.com, Sep 17 

Adding Your Gmail Account to Android is really easy i have done this few days back all you need to do is first Find your sync setting - > Close the Gmail app. -> On your mobile device, open Settings -> Under "Personal," touch Accounts -> In the top-right corner, touch More -> Check or uncheck Auto-sync data. for more visit - https://www.outlooktechnicalsupportnumbers.com/microsoft-outlook-customer-support/

Comment 2 by atwilson@chromium.org, Sep 19

Owner: bartfab@chromium.org

Comment 3 by bartfab@chromium.org, Sep 19

Cc: marcuskoehler@chromium.org
Status: Available (was: Untriaged)

Comment 4 by marcuskoehler@chromium.org, Sep 19 

This didn't work so far due to missing EMM support of ARC++.

A workaround is planned for Q1 2019.
►

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