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Issue 882775 link

Starred by 1 user
Status: WontFix
Owner: ----
Closed: Sep 17
Cc:
jkrcal@chromium.org
mastiz@chromium.org
█ tschumann@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 2
Type: Bug-Regression



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Remembered passwords are not saving or syncing

Reported by da...@aplexpress.co.uk, Sep 11 
UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.81 Safari/537.36

Steps to reproduce the problem:
1. Submit a recognised login form
2. Click "Save" on the popup suggesting I save the password

What is the expected behavior?
Chrome should save my password locally and sync it to my account.

What went wrong?
The password is not saved nor synced

Did this work before? Yes 68

Chrome version: 69.0.3497.81  Channel: stable
OS Version: Ubuntu 18.04
Flash Version:

Comment 1 by da...@aplexpress.co.uk, Sep 11 

Attached is a screen recording showing the issue
2018-09-11 08:57:03.298723.mkv
2.2 MB Download

Comment 2 by da...@aplexpress.co.uk, Sep 11 

As a back story, upon upgrading from 68 to 69, all my local passwords were gone. I managed to re-sync them, however the next day, they were gone from both local and my account.
Then this issue started occurring.

Comment 3 by dtapu...@chromium.org, Sep 11

Components: UI>Browser>Passwords Services>Sync

Comment 4 by vamshi.kommuri@chromium.org, Sep 11

Labels: Needs-Bisect Needs-Triage-M69

Comment 5 by jkrcal@chromium.org, Sep 11

Cc: jkrcal@chromium.org
Labels: Needs-Feedback
Hi David,

thanks for the report! I am sorry you are facing such an issue, this definitely should not happen in Chrome!

Can you please upload a couple of screenshot of chrome://sync-internals?
 - one on the "About" tab
 - one from the "Sync Node Browser" tab showing whether you have any entities in the Passwords folder

Thanks!

Comment 6 by da...@aplexpress.co.uk, Sep 12 

Hi,

Weirdly, it has all started working again and all my saved passwords have mysteriously re-appeared.

Unfortunately can't offer much help with this now, as even I can't reproduce it anymore. You can go ahead and close this report.

David
Project Member

Comment 7 by sheriffbot@chromium.org, Sep 12

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 8 by ajha@chromium.org, Sep 13

Labels: -Needs-Bisect
Removing the needs-bisect label as per C#6.

Comment 9 by treib@chromium.org, Sep 17

Status: WontFix (was: Unconfirmed)
Alright, closing as not reproducible anymore then.

There are sometimes issues with reading the locally-stored passwords from the OS's keychain, maybe something like that happened here?
►

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