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Issue 882224 link

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Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Image has green artifacts on new monitor only

Reported by marcel.m...@gmail.com, Sep 9

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.81 Safari/537.36

Example URL:
https://images-1.gog.com/954cd6cae7f8151b678f78b5cf6e75ca8c3ff7c9c0ff0dd9132a387aa004f305.jpg

Steps to reproduce the problem:
1. Have 3 monitors (maybe a Samsung C27FG73)
2. Open Image URL
3. Have the issue

What is the expected behavior?
The image colors are rendered incorrectly

What went wrong?
Some images have these strange green artifacts. Dragging the browser onto another monitor gets rid of the artifacts. They instantly reappear when dragged back onto my main monitor (Samsung C27FG73). Color picking with a image editing software shows it's a rendering issue. Copying the image into MS Paint displays it correctly. Saving the image as PNG and loading it into the browser shows the same artifacts with different positions (guess it has something to do with how the RGB values are rendered?!)

Does it occur on multiple sites: Yes

Is it a problem with a plugin? No 

Did this work before? Yes don't know

Does this work in other browsers? Yes

Chrome version: 69.0.3497.81  Channel: stable
OS Version: 10.0
Flash Version: 

Here's a video of the issue:
https://www.youtube.com/watch?v=HimBCMF9S7E

Using a GeForce 980 GTX with latest drivers installed (399.07)
 
monitorbug.JPG
479 KB View Download
Labels: Needs-Bisect Needs-Triage-M69
Cc: phanindra.mandapaka@chromium.org
Labels: Triaged-ET TE-Hardware-Dependency
marcel.meisner@Thanks for filling the issue...

Unable to reproduce the issue on reported chrome version 69.0.3497.81 using Windows 10 . Attaching screenshot for reference.
Steps: 
---------
1. Launched reported chrome 
2. Enabled Multi monitor setup 
3. Navigated to given URL " https://images-1.gog.com/954cd6cae7f8151b678f78b5cf6e75ca8c3ff7c9c0ff0dd9132a387aa004f305.jpg "
As we are observed it is rendering correctly 

@Reporter: Could you please review the attached screen-cast and confirm if anything being missed here and 

NOTE: As 3 monitor setup is not available at TE end to reproduce this issue, adding 'TE-Hardware-Dependency' label and requesting blink team to look into the issue and help in further triaging.

Thanks..!
Hey, thanks for checking. I think this is a really specific issue here. I have a triple monitor setup @ work, too. Everything is working as it should. I seriously don't know why Chrome is displaying these artifacts on my monitor (and only Chrome).


Components: -Blink Internals>GPU>Image Internals>Images
Cc: scroggo@chromium.org ccameron@chromium.org
Are all 3 monitors the same model? I saw you mentioned "Samsung C27FG73". That monitor claims to have:
sRGB Coverage
Typ 125%

Adobe RGB Coverage
Typ 92%

ccameron@ & scroggo@ -- Could this be a wide gamut issue? Maybe two monitors have different color profiles?



Are all 3 monitors connected to the same video card? I saw you mentioned "GeForce 980 GTX with latest drivers installed (399.07)". I also see you are on Windows.

I seem to recall something about when say an OpenGL window spans 2 monitors it is rastered on one video card and then copied over to the second. Maybe that is somehow related.

From the video it seems like the moment the Chrome window has a single pixel on a second monitor the color messes up. But as soon as you move it back to this monitor things return to normal. Is that correct?
Owner: mtklein@chromium.org
Status: Assigned (was: Unconfirmed)
Sounds to be a dupe of  issue 875650  -- mtklein, do you concur?
I bought a complete new computer and the problem is gone. And I think it has something to do with the color profiles of Windows. I used x-Rite i1 to adjust my new and other monitors. After uninstalling the profiles I still had the same problem. But after I switched the cables and did some other stuff it was gone. But it only affected the Chrome Browser, nothing else.
Cc: brianosman@google.com
Yeah, this does seem very likely a dup of 875650, which is fixed for M70. (I think that's rolling out to stable now/soon, right?)

It may be a little puzzling that we're rendering in software here?  875650 didn't affect Ganesh.  Maybe a multi-monitor thing?

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