New issue
Advanced search Search tips

Issue 882026 link

Starred by 1 user

Issue metadata

Status: Duplicate
Merged: issue 870404
Owner: ----
Closed: Sep 8
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



Sign in to add a comment

Occasionally PDFs render as blank; reloading fixes the problem

Project Member Reported by kbr@chromium.org, Sep 7

Issue description

Chrome Version: 68.0.3440.106 (Official Build) (64-bit)
OS: macOS 10.13.6

What steps will reproduce the problem?
(1) Attempt to load a PDF, for example http://erikdemaine.org/papers/BRICS2002/paper.pdf

What is the expected result?

Expect PDF to render.


What happens instead?

Occasionally, PDF renders all-white.

Reloading the page makes the PDF render correctly. Once it does, the problem doesn't seem to happen again in the same browser session.

Reporting this on behalf of a colleague. I couldn't immediately reproduce this and am not sure whether it's necessary to navigate to the PDF via a click, or whether its URL can be pasted in the Omnibox to reproduce. Similar issues (though probably a different root cause) were reported in  Issue 697574  and  Issue 709771 .

Below are the variations from about:version from my colleague's machine.

59aeb88e-3f4a17df
1a0d11d4-2f9febdf
ebeb14fc-3f4a17df
34a6bf44-ca7d8d80
752a9400-3d47f4f4
bacf97b2-ca7d8d80
241fff6c-1623a499
8502ae4f-ca7d8d80
3095aa95-3f4a17df
7c1bc906-f55a7974
47e5d3db-3d47f4f4
125b7f68-26e7b859
1149accc-3f4a17df
4dc30737-b8a5ea08
c865fdc1-3ac589b9
15d89564-80f9a33e
a582a1b8-ad75ce17
3042ad4b-ca7d8d80
ebbb4e0a-ca7d8d80
267255c3-f4950e99
44827ee5-f23d1dea
9eab0f00-3f4a17df
d0ecf1da-17790529
8f1e27f-ca7d8d80
43f62d3b-28165b59
9e5c75f1-d73b6adf
f79cb77b-3d47f4f4
e5218ffe-ca7d8d80
4ea303a6-ecbb250e
bcc34a89-3f4a17df
4da5ae82-6edc92c7
2c1d398c-3f4a17df
6973a1cf-3f4a17df
58a025e3-36e97b2c
2a32876a-ca7d8d80
ff29b1bd-37ef7e17
da460ac8-3f4a17df
4bc337ce-69465896
9a2f4e5b-ca7d8d80
1354da85-ca7d8d80
17507c76-ca7d8d80
494d8760-52325d43
f47ae82a-86f22ee5
3ac60855-486e2a9c
f296190c-75cb33fc
4442aae2-a5822863
ed1d377-e1cc0f14
12e17bc5-e1cc0f14
75f0f0a0-e1cc0f14
e2b18481-a90023b1
e7e71889-4ad60575
b1ceb06f-d1372334
3a4029d-ca7d8d80
94e68624-803f8fc4
8834fcca-ca7d8d80

 
Note that I tried going back/forth from this bug report to the PDF linked in the description ~20 times and wasn't able to reproduce this on either 69.0.3497.81 (Official Build) (64-bit) or 71.0.3545.3 (Official Build) canary (64-bit), but probably don't have the same experiment setup as my colleague.

Is this  bug 870404 ? Does the entire tab turn white, or just the PDF "paper" part in the middle?
The entire tab turns white. Sometimes it appears to load the pdf viewer ui very briefly before flashing to white.
Screen Shot 2018-09-07 at 4.58.32 PM.png
149 KB View Download
looks to be the same bug
Mergedinto: 870404
Status: Duplicate (was: Untriaged)
Thanks Chris for checking. Duplicating into the other issue then. Chrome 69's just released so taking the auto-update should hopefully fix this issue without introducing new ones.

Sign in to add a comment