New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 881803 link

Starred by 16 users

Issue metadata

Status: Fixed
Owner:
OOO Jan 14 - 25
Closed: Sep 7
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux , Windows , Mac
Pri: 1
Type: Bug-Regression



Sign in to add a comment

Frequently visited pages links missing from NTP

Project Member Reported by wjmaclean@chromium.org, Sep 7

Issue description

Chrome Version: 69.0.3497.81 (Official Build) unknown (64-bit)
OS: Linux

What steps will reproduce the problem?
(1) Open new tab

What is the expected result?

There should be icons with links for frequently visited pages.

What happens instead?

The icons/links are missing.

Please use labels and text to provide additional information.

Chrome just recently updated to the version listed above, and after the update the NTP worked properly on (at least) one occasion, but then it stopped displaying the links and hasn't shown them again since.
 
Cc: ramyan@chromium.org
Labels: -Type-Bug -Pri-2 OS-Mac OS-Windows Pri-1 Type-Bug-Regression
Seeing this on Mac and Windows as well. Seems to be server side? Yesterday it worked with the same Stable Build?!
Same issue
HROME VERSION
69.0.3497.81
OS VERSION
Windows NT: 10.0.16299

 Issue 881623  has been merged into this issue.
 Issue 881693  has been merged into this issue.
Labels: Hotlist-ConOps-CrOS
Quick update, this is looking pretty wide spread. We're seeing *a lot* of user reports on this across all channels. More than 1,000 reports in 24 hours on listnr alone.

Listnr tag link:
- https://listnr.corp.google.com/product/237/issue/de:69647b14:922325?dateRange=30

Primary community thread link:
- https://productforums.google.com/forum/#!topic/chrome/9L-G5qcNiAU

Thanks!
I too have had a loss of thumbnails on my home page. Additionally, I was following a 'Help' thread google forum, my browser suddenly and without requesting input from me, updated my browser version. Please look into this. A

Also a frequent problem when making changes is that persons who have visual disabilities are overlooked; I am such a person and when things are moved, or changed suddenly; it is a challenge to figure out how to work with the new interface. 

These two changes today have caused great consternation.     
This unwanted change occurred for me too earlier this morning.  I have spent a crazy amount of time trying to find out how to fix it.  I want my thumbnails back!!! 

It may seem like a small issue, but I count on those thumbnails as great time savers.  Please provide help on fixing this.
Cc: yyushkina@chromium.org
Not sure, but maybe related to the Learn-More-Notification that appeared today?
Bildschirmfoto 2018-09-07 um 18.24.35.png
89.5 KB View Download

Comment 12 Deleted

Owner: ramyan@chromium.org
Status: Assigned (was: Untriaged)
French user on Chrome 69.0.3497.81 on Arch Linux

On a newly-created profile, it seems the initial new tab page has the internal url "chrome-search://local-ntp/local-ntp.html" which works as expected. After that, opening a new tab leads to "https://www.google.fr/_/chrome/newtab?ie=UTF-8" (real url can be seen with Ctrl-U)

As a workaround, you can create a shortcut to the correct page in your your bookmarks bar : chrome-search://local-ntp/local-ntp.html
This actually looks like users are being redirected to Google.com instead of the Chrome NTP. Ramya is looking into this.
This may be due to a server-side push. 

To eliminate serviceworker issues, those of you seeing it - can you close all open NTPs (eg by visiting a different site), then open a new NTP? Do you still see it?

Comment 17 Deleted

Comment 18 Deleted

re#16 - ramyan@: Closing the NTP's (e.g. by visiting a different site) and open a new NTP is still not showing the tiles.
temporary workaround is to force enable on ntp with chrome://flags/#use-google-local-ntp
When am I getting my thumbnails back And not a temporary fix a permanent one????
We've identified an issue that was causing an error in non-English locales. We're pushing out a server side fix that should address this issue. Thanks for your patience.
Great. Thank you :)

Comment 24 Deleted

Status: Started (was: Assigned)
I like my Thumbnails, please fix this soon. 

same here. very annoying.
I think this is the problem.
Look at attached file
google most visited sites error.jpg
200 KB View Download
Ok I did the update on Chrome, got the thumbnails back, guess I have to get used to the new look. 
Bonsoir,
J'ai modifié les flags comme indiqué ici :

solution provisoire 


il suffit de se rendre dans chrome://flags et de chercher les deux clés suivante à mettre à enabled : chrome://flags/#use-google-local-ntp et chrome://flags/#one-google-bar-on-local-ntp

Les vignettes sont bien réapparues mais elles n'ont pas l'apparence qu'elles avaient ce matin
Status: Fixed (was: Started)
Fix has been pushed. All users on M68 should now see most visited thumbnails and on M69 - most visited icons. 

For non-EN users on M69, "Add shortcut" is not translated into local languages. That fix is coming separately with a Chrome update early next week.
Verified that the most visited icons are back in M69 Stable. Thanks for the quick fix!
Elles sont bien réapparues, mais n'ont pas la même forme

Comment 34 Deleted

Good morning, I apologize but I did not understand how to get back the thumbnails on Google 69 instead of the icons. Also in the omnibox no longer appears neither the symbol of the site, nor especially the color related to security ... it is possible to return to the previous version? For people of a certain age, these changes are bad!
Immagine.jpg
102 KB View Download
Immagine1.jpg
12.5 KB View Download
Immagine2.jpg
12.4 KB View Download
Mình dùng thiết bị ĐT di đong.Nhưng sư ho tro lại chuyển qua Máy tính để bàn.Mình thong báo nhiều lan nhưng không được sư quan hay sao?Nên sự bảo mat không được hoàn thành theo như dư kiến.bảo mat tro thành bat mí cho máy tính.
Labels: Postmortem-Followup

Sign in to add a comment