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Issue 881558 link

Starred by 2 users
Status: WontFix
Owner:
r...@chromium.org
Closed: Oct 2
Cc:
benchan@chromium.org
█ keta...@chromium.org
matthewmwang@chromium.org
jessejames@chromium.org
r...@chromium.org
█ alexpau@chromium.org
kejiashao@chromium.org
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Feature



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Display notification each time cellular-capable device falls back to using mobile data

Project Member Reported by jessejames@chromium.org, Sep 6 
This is a feature request to ensure that users of cellular-capable devices are notified in scenarios where they may not be aware that their device is using mobile data.

STEPS TO REPRODUCE:
1) Connect to Wi-Fi network
2) Configure cellular (e.g., VZW) connectivity
3) Enable cellular connectivity (such that both Wi-Fi and cellular are in an enabled state)
4) Disable Wi-Fi network or exit Wi-Fi network coverage area

CURRENT BEHAVIOR:
When cellular-capable device falls back to cellular network, users receives a one-time notification that their device is using mobile data (see screenshot).

DESIRED BEHAVIOR:
When cellular-capable device falls back to cellular network, user should receive a notification *each* time their device begins to use mobile data.

Note: We should explore the utility of this notification for automatic (e.g., poor connectivity) vs. manual (e.g., user explicitly disabled Wi-Fi) scenarios, and determine if we should show repeat notifications in the latter case.
Screenshot 2018-09-06 at 1.12.19 PM.png
118 KB View Download

Comment 1 by hugobenichi@chromium.org, Oct 2

Cc: matthewmwang@chromium.org benchan@chromium.org
Components: -OS>Systems>Mobile
This is something we did on the original Pixel as per carrier requirement and the dogfooder feedback was so bad that we had to prevent the notification from showing all the time. We ended up capping the notification at 3x / day and rate limiting it at once every 10 minutes (or some numbers close to that).

Comment 2 Deleted

Comment 3 by jessejames@chromium.org, Oct 2 

Thanks for clarifying, Hugo - that decision was made before my time, so I wasn't aware that we intentionally cap the notification, so let's keep it as-is for the time being and I'll reopen this only if Verizon or Samsung are adamant we change it.

Comment 4 by ketakid@google.com, Oct 3

Labels: ChromeOS-LTE
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