[User Feedback - Stable] Bookmarks Are Duplicating When Edited Instead of Updating (After Sync) |
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Issue descriptionChrome Version: 68.0.3440.106, 70.0.3537.0 OS Version: OS X 10.13.6 Hey all, We're seeing some user reports that modifying a bookmark will cause a new sync item rather than replacing an existing one, creating duplicate bookmarks. This appears to be more pronounced the more devices you have syncing. Note that we found reports as far back as April, so this may not be related to a specific recent update. Listnr (All Past 30 Days): - https://listnr.corp.google.com/report/85630283247 - https://listnr.corp.google.com/report/85629723557 - https://listnr.corp.google.com/report/85629491420 - https://listnr.corp.google.com/report/85606504924 - https://listnr.corp.google.com/report/85591960466 - https://listnr.corp.google.com/report/85605846065 - https://listnr.corp.google.com/report/85597456500 Twitter (From Today): - https://twitter.com/ArtemR/status/1035241935961612288 - https://twitter.com/steve_bishy/status/1035256031654424576 Community (Last Few Months): - https://productforums.google.com/forum/#!topic/chrome/YkRa4_IA-p4 - https://productforums.google.com/forum/#!topic/chrome/NFxGXPeJiJY - https://productforums.google.com/forum/#!topic/chrome/71mOs8n1_xg - https://productforums.google.com/forum/#!msg/chrome/2gr0zOnC9uQ/WlgPFxhJCQAJ I'm unable to reproduce this, so it could be specific to sync profiles. Let me know if there's specific troubleshooting data that may be useful. Thanks!
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Aug 31
krajshree@: Nope! I think your steps are accurate, this just may be difficult to reproduce. I don't see the behavior either, but we have enough reports that it may be worth digging deeper to see if there is an underlying cause. Thanks!
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Aug 31
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Sep 3
As per comment #3, it is not reproducible from TE-end. Hence, requesting someone from Services>Sync and UI>Browser>Bookmarks to please have a look into the issue and adding label TE-NeedsTriageHelp for further investigation from dev team. Thanks...!!
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Sep 4
Over to mamir for consideration. Maybe there's another bug we can dupe this into? I vaguely remember that we've heard of this before.
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Sep 4
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Sep 4
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Sep 5
Sorry but https://bugs.chromium.org/p/chromium/issues/detail?id=816723 is not public and we can't view its details.
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Sep 5
Here is the main update on the other bug: The code for synchronizing bookmarks across multiple devices is very old and hard to maintain or extend. We are in the process of migrating this code to the latest architecture of Chrome Sync. It's possible that many existing bugs are rooted in the old infrastructure. Together with the fact that the new infrastructure will make it much easier to identify and fix bugs, we would like to finish that migration and not modify the old implementation. We expect to rollout the new architecture towards the end of the year. We are sorry if this has been a frustrating experience for you, but we believe that our chosen approach allows us to ship a better experience sooner. |
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Comment 1 by krajshree@chromium.org
, Aug 31Labels: Needs-Triage-M68 Triaged-ET Needs-Feedback
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