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Issue 878627 link

Starred by 1 user
Status: Verified
Owner:
█ bartfab@chromium.org
Working on ARC now
Closed: Sep 3
Cc:
█ bartfab@chromium.org
kathrelk...@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug-Regression



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Playstore installation failed.

Project Member Reported by chchakrapani@chromium.org, Aug 29 
Google Chrome: 70.0.3532.0
Platform: 11012.0.0 sona

Setup:
An OU in Cpanel with Android Application settings Enabled.

Steps To Reproduce:
1. Enroll device and login as user.
2. Check for the Google Play store installation notification.
3. Wait for few minutes and Observe

Expected Result:
Playstore should successfully installed

Actual Result:
"Something went wrong" error page is shown.

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?) Yes.

What is the impact to the user, and is there a workaround? If so, what is
it? User cannot install android applications on chromebook using playstore.

Additional Information:
1. Issue is not seen on Google Chrome:69.0.3497.69 Platform:10895.38.0
2. Attached screenshot,logs and policy file.
debug-logs_20180828-171511.tgz
832 KB Download
Screenshot 2018-08-28 at 5.14.35 PM.png
961 KB View Download
policies (1).json
21.1 KB View Download

Comment 1 by rogerta@chromium.org, Aug 30

Labels: Enterprise-Triaged
Owner: atwilson@chromium.org
Status: Assigned (was: Untriaged)

Comment 2 by atwilson@chromium.org, Aug 31

Owner: bartfab@chromium.org

Comment 3 by bartfab@chromium.org, Aug 31

Cc: bartfab@chromium.org
Owner: chchakrapani@chromium.org
When you see that error dialog, hit Alt-Shift-I and submit a feedback report. Please include some string we can search for (e.g. your chromium.org e-mail address or some fantasy term). This is the only way we can look up your report.

Feel free to reassign to me once you have captured the feedback report.

Comment 4 by chchakrapani@chromium.org, Aug 31

Owner: bartfab@chromium.org
Sent feedback.
Added string "chchakrapani@chromium.org Playstore installation failed"

Please take a look. Thanks.!

Comment 6 by bartfab@chromium.org, Sep 3

Status: Fixed (was: Assigned)
This is a duplicate of b/113107332. The fix landed with Chrome version 11015.0.0.

Comment 7 by bartfab@chromium.org, Sep 3 

Correction, fixed in Chrome version 11018.0.0.

Comment 8 by chchakrapani@chromium.org, Sep 4

Status: Verified (was: Fixed)
Checked on Google Chrome:70.0.3538.0 Platform:11021.4.0 sona 

Observation:
Able to search and install apps using playstore.
►

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