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Issue metadata

Status: ExternalDependency
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Abnormal Chrome CPU Usage On Popular Video Streaming Website Twitch.TV

Reported by dannyyy5...@googlemail.com, Aug 26

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36

Example URL:
https://www.twitch.tv/videos/183849384?t=01h00s

Steps to reproduce the problem:
1. Visit Twitch.TV "Video-On-Demand" sample (https://www.twitch.tv/videos/183849384?t=01h00s)
2. Playback video by clicking the play button found on the bottom-left corner of the HTML5 video player
3. The video and chat should start playing and the abnormal CPU usage should be noticeable

What is the expected behavior?
Simple playback of video and displaying past chat messages shouldn't use this much CPU.

What went wrong?
Chrome's CPU usage is very high, at an average of about 30% and slows everything down. General "sluggish" feeling when navigating the website or when using other applications.

This is making it a almost impossible to have a pleasant viewing experience.

Did this work before? No 

Is it a problem with Flash or HTML5? HTML5

Does this work in other browsers? N/A

Chrome version: 68.0.3440.106  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: 

Contents of chrome://gpu: 
Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Deferred Display List: Disabled
Skia Renderer: Disabled
Surface Synchronization: Enabled
Video Decode: Hardware accelerated
Viz Service Display Compositor: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_accelerated_vpx_decode
disable_delayed_copy_nv12
disable_direct_composition
disable_discard_framebuffer
disable_dxgi_zero_copy_video
disable_framebuffer_cmaa
exit_on_context_lost
force_cube_complete
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
Protected video decoding with swap chain is for Windows and Intel only
Disabled Features: protected_video_decode
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Direct composition flashes black initially on Win <10: 588588
Applied Workarounds: disable_direct_composition
Zero copy DXGI video hangs on shutdown on Win < 8.1: 621190
Applied Workarounds: disable_dxgi_zero_copy_video
Use GL_INTEL_framebuffer_CMAA on ChromeOS: 535198
Applied Workarounds: disable_framebuffer_cmaa
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent)
Decode and Encode before generateMipmap for srgb format textures on Windows: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
VPx decoding isn't supported well before Windows 10 creators update.: 616318, 667532
Applied Workarounds: disable_accelerated_vpx_decode
Delayed copy NV12 displays incorrect colors on NVIDIA drivers.: 728670
Applied Workarounds: disable_delayed_copy_nv12
Don't expose disjoint_timer_query extensions to WebGL: 808744
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Viz service display compositor is not enabled by default.
Disabled Features: viz_display_compositor
Skia renderer is not used by default.
Disabled Features: skia_renderer
Skia deferred display list is not used by default.
Disabled Features: skia_deferred_display_list
Version Information
Data exported	2018-08-26T18:06:10.278Z
Chrome version	Chrome/68.0.3440.106
Operating system	Windows NT 6.1.7601 SP1
Software rendering list URL	https://chromium.googlesource.com/chromium/src/+/1c32c539ce0065a41cb79da7bfcd2c71af1afe62/gpu/config/software_rendering_list.json
Driver bug list URL	https://chromium.googlesource.com/chromium/src/+/1c32c539ce0065a41cb79da7bfcd2c71af1afe62/gpu/config/gpu_driver_bug_list.json
ANGLE commit id	ba1627086779
2D graphics backend	Skia/68 1e419fead7ff3b5247102b29b982b6472a60cd4d-
Command Line	"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --autoplay-policy=no-user-gesture-required --flag-switches-end
Driver Information
Initialization time	91
In-process GPU	false
Passthrough Command Decoder	false
Direct Composition	false
Supports overlays	false
Sandboxed	true
GPU0	VENDOR = 0x10de [Google Inc.], DEVICE= 0x1c82 [ANGLE (NVIDIA GeForce GTX 1050 Ti Direct3D11 vs_5_0 ps_5_0)] *ACTIVE*
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY2	21.5"
Diagonal Monitor Size of \\.\DISPLAY1	27.0"
Driver D3D12 feature level	Not supported
Driver Vulkan API version	Vulkan API 1.1.0
Driver vendor	NVIDIA
Driver version	24.21.13.9793
Driver date	5-22-2018
Pixel shader version	5.0
Vertex shader version	5.0
Max. MSAA samples	8
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (NVIDIA GeForce GTX 1050 Ti Direct3D11 vs_5_0 ps_5_0)
GL_VERSION	OpenGL ES 2.0 (ANGLE 2.1.0.ba1627086779)
GL_EXTENSIONS	GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Disabled WebGL Extensions	EXT_disjoint_timer_query EXT_disjoint_timer_query_webgl2
Window system binding vendor	Google Inc. (adapter LUID: 0000000000008566)
Window system binding version	1.4 (ANGLE 2.1.0.ba1627086779)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
R_16	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	GPU_READ, SCANOUT
RGBA_8888	GPU_READ, SCANOUT
BGRX_8888	Software only
BGRX_1010102	Software only
RGBX_1010102	Software only
BGRA_8888	Software only
RGBA_F16	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Display(s) Information
Info	Display[2528732444] bounds=[0,0 1920x1080], workarea=[0,0 1920x1050], scale=1, external.
Color space information	{primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL}
Bits per color component	8
Bits per pixel	24
Info	Display[2779098405] bounds=[-1920,13 1920x1080], workarea=[-1920,13 1920x1080], scale=1, external.
Color space information	{primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL}
Bits per color component	8
Bits per pixel	24
Video Acceleration Information
Decode h264 baseline	up to 1920x1088 pixels
Decode h264 main	up to 1920x1088 pixels
Decode h264 high	up to 1920x1088 pixels
Diagnostics
... loading ...
Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

I could also reproduce this on a Windows 8.1 system, so it doesn't seem to be OS specific. Twitch.TV support could not isolate the issue and told me that this might be a browser specific problem.

Additionally, I've recorded a Performance Profile which could help Chromium Engineers to analyze, isolate and hopefully fix the issue (download below).

Performance Profile (DevTools/Performance Tab):
https://drive.google.com/file/d/1i_Ka6YGz53d6VyHbXg1cG3W-PQ129RqN/view?usp=sharing
 
Chrome CPU Usage.PNG
10.7 KB View Download
Labels: Needs-Triage-M68
Cc: liber...@chromium.org
It does seem pretty high, but may be due to huge active chat. My Pixelbook is showing 50-70% cpu even with chat hidden, whereas a normal 1080p60 YouTube clip is only showing ~20%, with spikes to 70%. YouTube gaming clip with live chat and 1080p60 is ~50-60%.

+liberato in case he sees anything awry. 
Even less active chats bring cpu usage up to 30%. On YouTube I cannot reproduce this at all with cpu usage always being at about 5%.
I suspect it's just a result of Twitch's chat performance. I'll forward this bug to some twitch folks though to ensure they're aware of it though.
Components: Speed
+Speed team as an FYI too since this includes a performance profile from the user.
Thanks a lot for forwarding it to Twitch. Would really appreciate an update about their response to this issue.
Status: ExternalDependency (was: Unconfirmed)
Twitch is investigating on their side. It seems to be an issue they're aware of and not limited to Chrome.

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