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Issue 875803 link

Starred by 1 user
Status: Duplicate
Owner: ----
Closed: Sep 7
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug-Regression



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ChromeBox device crashes when using Chrome

Reported by dansharl...@gmail.com, Aug 20 
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
Platform: N/A

Steps to reproduce the problem:
1. Use Chrome Browser
2. Screen will freeze and go black
3. Reboot to clear the issue

What is the expected behavior?
The entire device should not lock up and freeze, requiring a reboot to clear the issue.

What went wrong?
The problem is intermittent, and may not occur more than once a week, but it happens across multiple devices.

Did this work before? Yes 67.0.3396.87

Chrome version: 68.0.3440.106  Channel: stable
OS Version: 10.0
Flash Version: N/A

Comment 1 by dtapu...@chromium.org, Aug 21

Labels: Needs-Feedback
Can you provide the server crash id from chrome://crashes

Comment 2 by dansharl...@gmail.com, Sep 4 

Good afternoon,

Here are the crash IDs for one machine:

64770f106840a1d8
226b84ed7089f294
8d36700ff3c54a56
aa0913c45f702ac0


And for another machine:

78a662695eb8f53f
bbb0bc1bea96306f
f651693b2ec349af


I hope this helps.

Thanks.

Daniel.
Project Member

Comment 3 by sheriffbot@chromium.org, Sep 4

Cc: dtapu...@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 4 by dtapu...@chromium.org, Sep 4

Cc: -dtapu...@chromium.org
Components: Internals>GPU
All are GPU hangs. A few of these are duplicate of issue 847427. But others are other issues.

Comment 5 by dansharl...@gmail.com, Sep 6 

Good morning,

Thanks for replying.

Is there a resolution to the GPU hangs? I cannot view the issue reference you mentioned, and what are the other issues?

Thanks.

Comment 6 by enne@chromium.org, Sep 7

Mergedinto: 847427
Status: Duplicate (was: Unconfirmed)
I'm going to dupe this into 847427.  Unless there are some specific repro steps here that produce a hang, I don't think there's anything specifically actionable here apart from fixing general gpu hangs.

Comment 7 by dansharl...@gmail.com, Sep 10 

Thanks for your assistance.

Any tips on how to fix the general GPU hangs? These issues have only begun en masse since the core update at the end of June.

Thanks.
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