Issue metadata
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Quickbooks Online Login Fields Not Present
Reported by
ejneil...@gmail.com,
Aug 15
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 10968.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3519.3 Safari/537.36 Platform: 10968.0.0 (Official Build) canary-channel cave Example URL: https://c5.qbo.intuit.com/qbo5/login?webredir Steps to reproduce the problem: 1. visit https://c5.qbo.intuit.com/qbo5/login?webredir 2. 3. What is the expected behavior? login fields should be present What went wrong? Instead of login fields, the screen displays a large white box with nowhere to click/input info. Cannot access quickbooks online from chrome. Does it occur on multiple sites: No Is it a problem with a plugin? No Did this work before? Yes 2 weeks ago Does this work in other browsers? Yes Chrome version: 70.0.3519.3 Channel: canary OS Version: 10968.0.0 Flash Version: 30.0.0.142
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Aug 22
https://accounts.intuit.com/ is distrusted in Chrome 70 and later because it is using a legacy Symantec certificate. That is why the login fields are not appearing.
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Aug 22
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Aug 22
Thanks for the info. Is there a workaround, other than using an older version of Chrome? Obviously I should bug Intuit too.
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Aug 22
Definitely bug Intuit. https://security.googleblog.com/2018/03/distrust-of-symantec-pki-immediate.html has the details Firefox Nightly is also blocking these certificates - https://blog.mozilla.org/security/2018/03/12/distrust-symantec-tls-certificates/ And Apple will be doing so as well https://support.apple.com/en-us/HT208860
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Aug 22
I sent them the links. Intuit support said they passed it on to their developers. |
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Comment 1 by p...@paulcook.ca
, Aug 21