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Issue 874037 link

Starred by 1 user
Status: Archived
Owner: ----
Closed: Sep 17
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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MSI Istallation Failed

Reported by i...@zaunteam.com, Aug 14 
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/17.17134

Steps to reproduce the problem:
1. Download the latest Chrome Paket
2. Run the MSI
3. 

What is the expected behavior?
There is a Problem with this Windows Installer package. A program run as part of the setup did finish as expected.
Contact your support personnel or package Vendor.

What went wrong?
the installation Failed

Did this work before? N/A 

Chrome version: 68.0.3440.106  Channel: stable
OS Version: 10.0
Flash Version: 

The Beta of Chrome Work
Unbenannt.PNG
8.3 KB View Download
chrome_installer.log
60.5 KB View Download

Comment 1 by grt@chromium.org, Aug 15

Labels: Needs-Feedback
Hi. It seems that Chrome's installer is unable to create the directory "C:\Program Files (x86)\Google\Chrome\Application". Could you confirm that this directory does not already exist, and that there isn't a file with that name present?

It might help to see a log from Process Monitor (https://docs.microsoft.com/en-us/sysinternals/downloads/procmon) to see why exactly the attempt to create the directory is failing.

Comment 2 by swarnasree.mukkala@chromium.org, Aug 15

Labels: Needs-Triage-M68
Project Member

Comment 3 by bugdroid1@chromium.org, Aug 16 

The following revision refers to this bug:
  https://chromium.googlesource.com/chromium/src.git/+/a995c72315d239fbab51f430c904c4e01031f969

commit a995c72315d239fbab51f430c904c4e01031f969
Author: Greg Thompson <grt@chromium.org>
Date: Thu Aug 16 21:50:01 2018

Improve logging when the installer fails to create a directory.

base::CreateDirectoryAndGetError now ensures that the last error code on
Windows is relevant so that callers may meaningfully use the PLOG family
of macros to get readable error messages.

BUG= 874037 
R=gab@chromium.org

Change-Id: I6d426c57e0a0ae101e13ebdbe34815ec40801b1e
Reviewed-on: https://chromium-review.googlesource.com/1175782
Commit-Queue: Greg Thompson <grt@chromium.org>
Commit-Queue: Gabriel Charette <gab@chromium.org>
Reviewed-by: Gabriel Charette <gab@chromium.org>
Cr-Commit-Position: refs/heads/master@{#583831}
[modify] https://crrev.com/a995c72315d239fbab51f430c904c4e01031f969/base/files/file_util_win.cc
[modify] https://crrev.com/a995c72315d239fbab51f430c904c4e01031f969/chrome/installer/util/create_dir_work_item.cc
Project Member

Comment 4 by sheriffbot@chromium.org, Sep 17

Status: Archived (was: Unconfirmed)
No feedback was received in the last 30 days from the reporter, so archiving this issue. Please re-open or file a new bug if necessary.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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