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Issue metadata

Status: Unconfirmed
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 2
Type: Bug-Regression



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Constantly logged out from lastpass extension / some sites

Reported by regis.ca...@gmail.com, Aug 14

Issue description

UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3514.0 Safari/537.36

Steps to reproduce the problem:
1. install last pass extension
2. connect to twitter or amazon or ...
3. reboot your machine

What is the expected behavior?
after reboot and chrome is launched I expect to be connected to twitter/amazon or ... and lastpass not to ask for my passphrase

What went wrong?
I'm often disconnected (lastpass everytime, websites sometimes, like 1 out of 3 launches)

This did start with version 69 (in fact I see the issue using chrome beta under osx [v69]).

Did this work before? N/A 

Chrome version: 70.0.3514.0  Channel: dev
OS Version: Ubuntu 18.04.1 LTS (up to date)
Flash Version: 

I did also notice that the gmail checker extension (by Google) is broken (the icon stay gray) nbut not sure if it's related.

NB: I already did try with a fresh chrome profile.
 
Labels: Needs-Triage-M70
Cc: phanindra.mandapaka@chromium.org
Labels: Triaged-ET Needs-Feedback
Tested this issue on reported chrome version 70.0.3514.0 using Ubuntu 17.10. Attaching screen-cast for reference.
Steps: 
---------
1. Launched reported chrome 
2. Enabled gmail checker extension and observed that icon is not broken (as per screen-cast) and
3. Enabled last pass extension
4. logged in to the extension and  
As we are unable to connect to twitter or amazon

@Reporter: Requesting you to please check the attached screen-cast and screenshot and please let us know if anything missed from our end also let us know how to connect to twitter or amazon. (Provide specific/proper steps)

Thanks.!
874006.png
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874006.webm
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Hi, 

For the gmail checker extension I can see some error if I inspect the "background" page of the extension: 

> GET https://mail.google.com/mail/feed/atom?zx=gmc4694xxxxxx01 401 

Regarding the disconnect issue, maybe it's because I sync my data between beta and dev versions. What I can say for sure is that it broke in dev (I didn't pay to much attention to it) and now it's broken in beta too, so it's going "downstream" and will end in stable. 
To connect to twitter, you have to go to https://twitter.com/signup, create an account 

Regards,
Project Member

Comment 4 by sheriffbot@chromium.org, Aug 17

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Here's a video showing a reproduction (under OSX), I really think this is a sync issue.
(I did quit chrome with command-Q at 00:40).

Regards,
Mon film - Moyenne.mov
2.7 MB View Download
Hello, 

This is still an issue in the current dev version [Version 71.0.3554.4 (Build officiel) dev (64 bits)] and it's "painful" 
Can I provide some more information?

Regards
Components: Platform>Extensions UI>Browser
Labels: TE-NeedsTriageHelp
Unable to reproduce the issue on ubuntu 17.10 and mac 10.13.6 using chrome latest stable #70.0.3538.102 and latest canary #72.0.3608.4 as per comment #0 and #5. Observed that after reboot and chrome is launched lastpass did not ask for passphrase.
Attached a screen cast for reference.
As the issue is not reproducible from TE-end. Hence, adding label TE-NeedsTriageHelp for further investigation from dev team.

Thanks...!!
874006.mp4
1.6 MB View Download

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