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Issue 872894 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner:
Closed: Nov 16
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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high memory usage dev-tools with synology DSM

Reported by bau...@gmail.com, Aug 9

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.23 Safari/537.36

Steps to reproduce the problem:
1. open https://demo.synology.com/en-us/dsm and start demo DSM
2. when DSM displayed, open dev-tools
3. select elements (more element increase RAM usage very fast and stop chrome tab)

What is the expected behavior?
-not use 10GB RAM.
-free RAM after closing dev-tools

What went wrong?
very high memory usage (leak memory ?)

Did this work before? Yes 

Chrome version: 69.0.3497.23  Channel: beta
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version:
 
2018-08-09_21-17-30.webm
6.9 MB View Download
Labels: Needs-Bisect Needs-Triage-M69
Cc: swarnasree.mukkala@chromium.org
Labels: Triaged-ET Needs-Feedback
Tried testing the issue on reported chrome version #69.0.3497.23 using Windows 7, by following below steps.

Steps:
=====
1.Launched chrome.
2.Opened the link https://demo.synology.com/en-us/dsm.
3.Clicked on the 'Try it now for free' button and after few seconds 'try again' button pops up and DSM page is not getting displayed.
Attached screen-cast for reference.

@reporter : Could you please provide a sample test file/URL that reproduces the issue, so that it would be really helpful for further triaging.

Thanks.!
872894.mp4
4.3 MB View Download
not sure can reproduce with same memory usage (not 10GB of free currently for the test), but open https://www.android.com/
open dev-tools (ctrl+maj+I)
move the mouse up and down in the sources elements.

Not know why you can't open DSM demo. You accept all cookies?
Project Member

Comment 4 by sheriffbot@chromium.org, Aug 10

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
As per comment#3,unable to reproduce the issue on issue on reported chrome version #69.0.3497.23 using Windows 7 by following below steps.

Steps:
=====
1.Launched chrome.
2.Opened link https://www.android.com/
3.Opened devtools and scrolled up and down in sources and elements.
4.Observed that 10GB RAM not being used and after closing dev-tools the RAM gets released.

Attached screencast for reference.

@Reporter: Could you please review the attached screen-cast and confirm if anything being missed here and request you to retry this issue with fresh profile without any extensions/apps or reset all the flags and let us know if issue still persists.

Thanks.!
872894(1).mp4
21.3 MB Download
Hi,
I not reproduce with www.android.com, it use 2GB but stable (but 2GB is already a lot?)
tested with another computer with windows 8.1 and chrome beta 69.0.3497.32 and demo synology.com and reproduce high memory usage and black screen.
I will try to find another website on which to reproduce the same phenomenon.
2018-08-14_08-17-22.webm
5.5 MB View Download
Project Member

Comment 7 by sheriffbot@chromium.org, Aug 14

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
I found, it's linked to GPU shared memory. I see with process explorer GPU shared memory increase from 230MB to more 3,6GB. (tested with https://ctx. olisnet .com) laptop use intel HD5500, if disable HW acceleration in chrome, I not reproduce it.
Components: Platform>DevTools
Labels: -Needs-Bisect
Unable to reproduce the issue on chrome version #69.0.3497.32 , by following the steps mentioned in comment#6.Hence removing Needs-Bisect label as the issue is not getting reproduced on TE end.
Could anyone from Platforms>Devtools team kindly look into the issue..

Thanks.!
Owner: alph@chromium.org
Status: Assigned (was: Unconfirmed)
Labels: Hotlist-DesktopUIChecked
Status: WontFix (was: Assigned)
**UI mass Triage**

We were unable to reproduce this bug. If this bug still reproduces for you, 
please reopen or file a new issue. 


Thanks!

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