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Issue 872488 link

Starred by 2 users
Status: Available
Owner: ----
Cc:
weifangsun@chromium.org
poromov@chromium.org
kathrelk...@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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Learn more content shown in English instead of device locale.

Project Member Reported by chchakrapani@chromium.org, Aug 8 
Google Chrome: 69.0.3497.31
Platform: 10895.18.0 coral (Epaulette)

Steps To Reproduce:
1, Set device language of DUT to a language other than English.
2, Follow the setup wizard.
3, At the Sign-In page, choose Enterprise enrollment
4, Enter valid credentials.
5, At Device Info page, click on "Learn more" shown in device locale and check the content shown in the pop-up.

Expected Result:
Help contents (including images) should be shown in device locale.

Actual Result:
Enterprise Enrollment image shown is in English.

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?) Always

Additional Information:
1. Checked with device locale set to French/Russian/Arabic/Telugu 
2. Also reproducible on Google Chrome 68.0.3440.87 10718.71.2
3. Attached Screenshot.
Screenshot 2018-08-08 at 2.40.55 PM.png
66.0 KB View Download
Screenshot 2018-08-08 at 2.38.53 PM.png
79.1 KB View Download

Comment 1 by alito@chromium.org, Aug 10

Labels: Enterprise-Triaged
Owner: atwilson@chromium.org
Assigning to atwilson@ for triage.

Comment 2 by atwilson@chromium.org, Aug 13

Cc: poromov@chromium.org
Owner: antrim@chromium.org
Denis, sounds like we aren't adding the device locale to the learn more link in this case?

Comment 3 by jdignos@chromium.org, Aug 13

Components: -UI>Localization

Comment 4 by antrim@chromium.org, Aug 13 

For all "learn more" links we only pass topic ID to extension, the extension should handle all locale data on its own.

This is true for all "learn more" links in OOBE/ChromeOS Login (except for ones handled by GAIA).
Code in question: https://cs.chromium.org/chromium/src/chrome/browser/chromeos/login/help_app_launcher.cc?rcl=86ee2854c8267198a97ee8542480d83552b25456&l=52

So it is either the problem inside help extension, or we have general problem of extensions not getting locale updates.

Comment 5 by kathrelk...@chromium.org, Aug 20

Components: -Enterprise>Enrollment UI>Internationalization Platform>Apps>GetHelp

Comment 6 by chchakrapani@chromium.org, Aug 20 

Google Chrome: 70.0.3519.3 Platform : 10974.0.0 kevin

Checked for Spanish language,observed help content updated and image is still shown in English language.

Attached screenshot.
Screenshot 2018-08-20 at 1.39.20 PM.png
192 KB View Download

Comment 7 by antrim@chromium.org, Aug 21

Owner: weifangsun@chromium.org

Comment 8 by weifangsun@chromium.org, Aug 21

Cc: weifangsun@chromium.org
Labels: -M-69 -M-68 M-71
Owner: ----
Status: Available (was: Untriaged)
Thanks for raising! I've updated milestone target to M71 as we don't have any free engineers in the M70 cycle to work on this.
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