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Issue 872020 link

Starred by 2 users

Issue metadata

Status: Untriaged
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Peppy : BT disabled by itself

Project Member Reported by pbath...@chromium.org, Aug 7

Issue description

Chrome Version: 69.0.3497.29 / 10895.16.0

What steps will reproduce the problem?
(1)Pair and connect BT devices
(2)Keep using them


What is the expected result?

The devices should work without any issue

What happens instead?

After i started using BT devices for sometime , suddenly the devices stopped working and when u see the BT status, It was disabled.



Please use labels and text to provide additional information.

It happened only once. Attached logs of the machine
 
Screenshot 2018-08-07 at 1.55.35 PM.png
161 KB View Download
debug-logs_20180807-135605.tgz
443 KB Download
Cc: r...@chromium.org sonnysasaka@chromium.org qiyuh@chromium.org snanda@chromium.org
Thanks for reporting. If you see it again or are able to consistently repro it please increase the priority and make it a beta blocker.

Thanks
Thanks for reporting. I see "USB disconnect" symptom just like eve:
2018-08-07T20:53:21.809114+00:00 INFO kernel: [ 3017.767603] usb 1-4: USB disconnect, device number 7

On peppy, our ChipLost metrics is also very high like eve. So this occurrence matches with our metrics.
Same thing here, BT comes dead (deactivated) itself after back from sleep mode.
Screenshot 2018-08-09 at 13.41.13.png
15.7 KB View Download
+1 here

And I see this is being reported also in SEVERAL other bugs
 Issue 887143
 Issue 864408

In my case it happens DAILY after Wake-Up

69.0.3497.95 (Official Build) (64-bit)
Platform	10895.56.0 (Official Build) stable-channel eve



Cc: shijinabraham@chromium.org

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