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[Eve]: Unable to access HBO GO on chrome browser |
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Issue descriptiongoogle Chrome 70.0.3511.0 (Official Build) dev (64-bit) Platform 10934.0.0 (Official Build) dev-channel eve JavaScript V8 7.0.144 Flash 30.0.0.142 What steps will reproduce the problem? (1)Go to https://play.hbogo.com (2)Observed issue, " Your connection is not private" pop up What is the expected result? It should allow user to sign in with account What happens instead? " Your connection is not private" pop up instead of HBO GO haome page Feedback: Report ID: 85583337996 Please reassign to right person if it is not correct components
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Aug 3
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Aug 3
The "Your connection is not private" appears due to NET::ERR_CERT_SYMANTEC_LEGACY. I assume this is due to HBO using old Symantec certificates. You can get around this by clicking on "Advanced", and then selecting "Proceed to play.hbogo.com (unsafe)". Chrome could improve the reporting of this. If you look at the red "Not Secure" drop down in the address bar, it reports "Certificate (Invalid)". However, clicking on that, and looking at the "Certification Path" tab for any of the certificates shows "This certificate is OK." So it's not obvious which certificate has problems.
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Aug 3
Issue 867979 is the main tracking bug for sites affected by the Symantec PKI distrust, so I'll dupe it there. Regarding the certificate viewer questions in comment #3, it sounds like you tried on Windows. The certificate viewer experience will depending on the platform. On Windows we use the system certificate viewer which does mean we have no control over whether it uses different rules for whether it considers a certificate "OK". (Also regarding the wording/explanation of the error page issue 869988 has some discussion.) |
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Comment 1 by djmm@chromium.org
, Aug 3