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Issue 870755 link

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Issue metadata

Status: Available
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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how to remove software reporter tool ? and never launch it for all user

Reported by bau...@gmail.com, Aug 3

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.23 Safari/537.36

Steps to reproduce the problem:
Hi,
This process use very high CPU, TOO in the old laptop (Core2Duo).
How to remove this for all user in computer? once for all. in a clean and professional way.
Can apply GPO? can set registry value?
It's not first time, and this week 3 times on 3 computers after switch to another user; I must kill this process to use computer.

hoping to continue to help improve Chrome, but with the chosen computers. Thank you

What is the expected behavior?
installing and using this tool only if the user chooses to help Chromium improve ...
But leave the default possibility of not using these Microsoft type tools

What went wrong?
use very high CPU, and never autorize chrome to collect data. RGPD compliant ?

Did this work before? Yes 43

Chrome version: 69.0.3497.23  Channel: beta
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version:
 
Labels: Needs-Bisect Needs-Triage-M69
Labels: TE-NeedsTriageFromHYD
As the issue seems related to software reporter tool which is out of TE scope, hence forwarding it to inhouse team for further triaging.

Thanks.!
Owner: proberge@chromium.org
Status: Assigned (was: Unconfirmed)
proberge: could you field this? please update the issue's "components" label as well. thanks.
Cc: csharp@chromium.org
Components: -Internals>Installer Services>Safebrowsing>ChromeCleanup
Owner: ----
This can be turned off by policy if the machine is joined to a Microsoft® Active Directory® domain (https://www.chromium.org/administrators/policy-list-3#ChromeCleanupReportingEnabled). This is currently the only way to disable this weekly scanning.

No data is collected unless you've opted in some data collection. You can see https://www.google.com/chrome/privacy/whitepaper.html#unwantedsoftware for more details on what conditions data is collected, and what data is collected.

The tool should only run for a max of 15 minutes each week, are you seeing it more than that?
Hi,
I do not know how long it runs, last week he prevented me from using my computers (3times, once by computer (before deleting the executable, which I know will come back soon)); I had to kill the process because it used all CPU resources (they are not 8 or 24 core). This is not the first time that happens when I need resources quickly. The problem is not that it launches without warning (although it will be better to leave the choice to the user) but that it uses a lot of resource CPU preventing other process to execute with the full ones expected performance.

The policy say if joined to a MS AD; is not it worthwhile trying with a local strategy? why only force if the machine is in a domain?

other alternative, is it possible to reduce the priority of the process? so that it runs on the free time of the processor.
(or option for all to fully disable it.)
thanks
other remark: the option to send reports to google should be in security and confidentiality (logically) and not concealed in cleaning the computer.

Cc: olivierli@chromium.org
The program is suppose to be running at low priority. We've heard about cases like this before (where it seems to run at a higher priority), but we've been unable to repo it locally.
I use windows 7; if reproduce how can I help you?
Cc: rbasuvula@chromium.org
Labels: -Needs-Bisect -TE-NeedsTriageFromHYD TE-NeedsTriageHelp
Unable to test this issue from TE end, hence adding the respective label for it to triage further.

Removing Needs-Bisect label as of now.Please add if its required.

Thank You!
Labels: SafeBrowsing-Triaged
Status: Available (was: Assigned)

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