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Issue metadata

Status: Unconfirmed
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Chrome Remote Desktop - An unexpected error occurred

Reported by eassonst...@gmail.com, Jul 31

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.75 Safari/537.36

Steps to reproduce the problem:
1. Install CRD in Chrome on Windows 2008 R2 terminal server
2. Open CRD.
3. Try to generate an access code.

What is the expected behavior?
Should generate an access code, so another person can gain access.

What went wrong?
I don't know. I just get the error message, "An unexpected error occurred. Please report this problem to the developers."

WebStore page: https://chrome.google.com/webstore/detail/chrome-remote-desktop/gbchcmhmhahfdphkhkmpfmihenigjmpp

Did this work before? No 

Chrome version: 68.0.3440.75  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: 

Installed both the browser and the app as administrator. Using the browser and app as the administrator.
 
Labels: Needs-Triage-M68
Cc: phanindra.mandapaka@chromium.org
Labels: Triaged-ET Needs-Feedback
Unable to reproduce the issue on reported chrome version 68.0.3440.75 and latest stable 68.0.3440.84 using Windows 7 & 10. Attaching screen-cast for reference.
Steps: 
---------
1. Launched reported chrome 
2. Navigated the URL " https://chrome.google.com/webstore/detail/chrome-remote-desktop/gbchcmhmhahfdphkhkmpfmihenigjmpp "
3. Enabled CRD extension 
As we are observed that CRD generated an access code as per screen-cast

@Reporter: Can you verify this issue with fresh profile that is not having any extensions and apps or reset all the flags. Let us know whether issue still persists.

Could you please upgrade to latest chrome stable 68.0.3440.84, you can download latest chrome builds here:" https://www.chromium.org/getting-involved/dev-channel ".

Thanks.!
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