"Your Chromebook" section missing from Get Help App for certain Chromebooks |
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Issue descriptionHP has noticed some inconsistencies and content missing from the Get Help App. Here is a screenshot from the HP Soraka Get Help app: https://screenshot.googleplex.com/AsnRBrB8OM2.png For this HP device and several others, it looks like the "Your Chromebook" section does not appear so the "Tour of your Chromebook" article does not appear either. These sections are missing from within the Get Help App, because there's no link out to the ChromeOS Help Center. This is slightly problematic as this is primarily how users are able to get to our HC and find content. We believe it's because "https://support.google.com/chromebook?p=gethelp_contact" was not coded in correctly. We'd like to get that into the code so that HP users on devices missing these are able to reach help content. If you could point us in the direction of someone who'd be able to rectify this, we'd be pretty grateful (along with our users).
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Aug 13
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Oct 2
Original Bug - http://b/110107334
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Oct 26
'Your Chromebook' section is missing from Get Help app on Nocturne on M-71 (11151.13.0, 71.0.3578.23). |
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Comment 1 by weifangsun@chromium.org
, Aug 9Status: Available (was: Unconfirmed)