Issue metadata
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Device UI is not working after changing "Display Size" settings. |
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Issue description
Chrome Version: 10895.2.0 / 69.0.3497.6
OS: chromeOS
What steps will reproduce the problem?
(1) Install recovery build.
(2) Sign in to the device.
(3) Try to change "Display Size" settings.
(Settings > Displays > Display Size)
What is the expected result?
Display Size should be changed
What happens instead?
1. Device UI stopped working. (only mouse is moving and able to access VT2)
2. Not able to reboot the device (Device hanging at chrome flash screen.)
Attaching logs.
,
Jul 25
+1 to #1; if this was occuring in the previous dev push (69.0.3494.0) we'll leave as a beta blocker. Need to bisect. Also provide device details if possible (which Chromebook(s) was/were it/they)? Thanks
,
Jul 25
AFAIK, at least three diff platforms were tested and all failed, so it might be all-arch affected. Yes, we'll check if previous dev candidate was affected. The severity of this bug is not going to let fast bisect, as recovery is needed to fix the behavior.
,
Jul 25
Let see if we see this problem on previous released (10888.0.0) build before bisect. Will ctrl-shift-0 restore the display to default size?
,
Jul 25
Able to reproduce this issue using R69-10895.4.0 on Asuka, Hana, veyron_jerry, and kefka.
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Jul 25
re: c#4 ctrl-shift-0 does reset the display size successfully.
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Jul 25
Unable to reproduce this using M69-Dev 10895.4.0 using kevin device.
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Jul 25
Able to reproduce this issue on M69_10888.0.0 build.
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Jul 25
Thanks sontis@. Removing the RBD.
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Jul 25
Using the keyboard shortcuts (ctrl/shift/- and ctrl/shift/+) will change the display size after several presses (up to 3 on jerry). However, even though the display size appears changed, the UI is still unresponsive until we execute ctrl-shift-0 to reset to default.
,
Jul 25
The original chrome session logs show: ... [1:1:0724/154942.543105:ERROR:webthread_impl_for_utility_thread.cc(19)] Not implemented reached in virtual blink::ThreadScheduler *blink::scheduler::WebThreadImplForUtilityThread::Scheduler() const [1:1:0724/154943.254322:ERROR:webthread_impl_for_utility_thread.cc(19)] Not implemented reached in virtual blink::ThreadScheduler *blink::scheduler::WebThreadImplForUtilityThread::Scheduler() const [1:1:0724/154943.454943:ERROR:webthread_impl_for_utility_thread.cc(19)] Not implemented reached in virtual blink::ThreadScheduler *blink::scheduler::WebThreadImplForUtilityThread::Scheduler() const [1:1:0724/155015.816843:ERROR:webthread_impl_for_utility_thread.cc(19)] Not implemented reached in virtual blink::ThreadScheduler *blink::scheduler::WebThreadImplForUtilityThread::Scheduler() const [1287:1299:0724/155652.680033:WARNING:screen_manager.cc(116)] Display controller (crtc=38) already present. [1287:1299:0724/155652.682210:VERBOSE1:drm_display.cc(104)] DRM configuring: device=/sys/devices/pci0000:00/0000:00:02.0/drm/card0 crtc=38 connector=60 origin=0,0 size=0x0 [1287:1299:0724/155653.014927:ERROR:drm_display.cc(186)] Failed to set gamma tables for display: crtc_id = 38 After playing with ctrl/shift/[-+0] I see other logs coming up like: [1350:1378:0725/102923.836556:VERBOSE1:drm_util.cc(471)] Failed to get EDID blob for connector 32 [1350:1378:0725/102923.836801:WARNING:screen_manager.cc(116)] Display controller (crtc=21) already present. [1350:1378:0725/102923.837591:VERBOSE1:drm_display.cc(104)] DRM configuring: device=/sys/devices/display-subsystem.5/drm/card1 crtc=21 connector=32 origin=0,0 size=0x0 [1350:1378:0725/103113.960578:VERBOSE1:drm_util.cc(471)] Failed to get EDID blob for connector 32 [1350:1378:0725/103113.960809:WARNING:screen_manager.cc(116)] Display controller (crtc=21) already present. [1350:1378:0725/103113.969565:VERBOSE1:drm_display.cc(104)] DRM configuring: device=/sys/devices/display-subsystem.5/drm/card1 crtc=21 connector=32 origin=0,0 size=1366x768 Finally I was able to get the device unstuck and reboot successfully. The full log after the reboot are at https://pantheon.corp.google.com/storage/browser/chromiumos-test-logs/bugfiles/cr/867178
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Jul 25
Re> Finally I was able to get the device unstuck I found that I can type with kb and chrome to navigate to web site. Checked again and it looks like ctrl+shift+0 does bring back the input and sane state to some good extent.
,
Jul 25
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Comment 1 by josa...@chromium.org
, Jul 25