I'm not able to reproduce; I was able to install the Chrome Remote Desktop app from the Chrome Web Store on my Chromebook running M68 Beta (though I am on the Google network).

Looking at user feedback reports, I only see three feedback reports in the last 30 days about this. All of them are running very outdated versions of Chrome OS (M55 or M56).

https://listnr.corp.google.com/report/85518468767
https://listnr.corp.google.com/report/85544710527
https://listnr.corp.google.com/report/85563408108

Not sure if it's just a problem on outdated versions of Chrome OS or whether the Chrome Web Store is pointed to the wrong place to install.

From Jamie: "The most recent version of CRD uses a different CRX format (v3), but AFAIK, that should work fine with all recent versions of Chrome."

This may be due to users running outdated versions of Chrome OS. Will see if users on the forum confirm that updating their Chromebooks resolves this issue.

I would not expect the most recently version of CRD to work with old versions of Chrome because we updated to a more secure version of the packaging format. Please ask these users to update their Chromebooks and see if that solves the problem.

Hi, I'm one of the affected users.  Updating my Chromebook is not an option, unfortunately, as it's an older model (Samsung Series 5) and apparently no further updates are being provided for it.

Is there any way I can get a copy of the pre-June 25 download for CRD?  Everything was fine until I switched my Chromebook out of developer mode on June 27 and now I am completely screwed because I can't re-install CRD and my Chromebook is suddenly useless as a remote access tool (which is 90% of the reason I bought it).  If I had any idea or warning that I was going to get cut off from my most-used application by switching after June 25 I would have left it the way it was.

Someone on the forums suggested to me that CRD is actually going to go away at some point (!?!?!) and that I should try remotedesktop.google.com, which sort of works but is a totally unsatisfactory replacement because the browser intercepts hotkeys such as ESC and Ctrl-U (basically, anything which has special meaning to the browser).  Totally frustrating trying to use Outlook on a remote machine and hitting ESC to close a message window only to have the remote desktop session pop out of fullscreen mode...

Unfortunately, there's no way to downgrade CRD to an older version via Chrome Web Store. I have attached a zip file to this bug, which you might be able to install on your Chromebook as an "unpacked extension". Instructions vary by Chrome version, so I'm afraid I can't help much, but you'll need to start at chrome://extensions, and there may be a "developer mode" checkbox on that page that you'll need to check before you can install from a zip file.

Please note that this zip file is completely unsupported, and will almost certainly stop working one day. You are correct that https://remotedesktop.google.com is the recommended way of using CRD going forward, although the site uses some modern web technologies, so you may find that it doesn't work as well on older versions of Chrome as it does on the most recent versions (the issue with the Escape key and with most other browser shortcuts is resolved in M68, for example). I think the only long-term solution is to replace your Chromebook with a more recent model, but the zip file might be a workable stop-gap solution for a while.

Deleted: crd-m68.zip 3.8 MB

crd-m68.zip 3.8 MB Download

Thanks so much for the CRD package!  I've installed it and it's working fine (the process was pretty straightforward).  I'm back to full functionality!

I appreciate the notes about support etc, and I'll have to give the web app a try on a PC with updated Chrome to see how the usability is coming along.  A replacement Chromebook is probably a good idea to plan for - I was a bit surprised and disappointed when this one informed me that I would no longer be able to install updates.

Cretin86,
For future reference, Google's Auto Update Expiration dates for each Chromebook are available here:

https://support.google.com/chrome/a/answer/6220366

As explained in the article, the general policy is:
"New software updates may be received later than the AUE date published, but will never be stopped sooner than listed. For Chrome devices this will be at least 6.5 years from launch of the hardware platform(2) (or in some legacy cases at least 5 years launch of the device itself)."

i just bought Acer chromebook 11 today Sep 1, 2018 and first thing i go to is crd but i have the same error of the original post of download interupted, i download chrome again to make sure it is current but still doesnt help!