bob-release: Failed to install device image |
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Issue descriptionThe last three bob-release builds have failed at bvt-installer: https://cros-goldeneye.corp.google.com/chromeos/legoland/builderHistory?buildConfig=bob-release&buildBranch=master Running (ssh) '/usr/bin/update_engine_client --update --omaha_url=http://100.115.185.228:8082/update/bob-release/R69-10893.0.0' [0719/224549:ERROR:update_engine_client.cc(232)] Update failed, current operation is UPDATE_STATUS_IDLE, last error code is ErrorCode::kDownloadTransferError(9) Sounds like the DUT can't download the update?
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Jul 20
The latest failure mode is different from the others: https://cros-goldeneye.corp.google.com/chromeos/healthmonitoring/buildDetails?buildbucketId=8940550172709264480 (SSH to the DUT dropped before test could even begin) The other two used different devservers, which reduces the probability this is a bad devserver. The other two failed while installing different images, which reduces the probability this is a bad image (though these were ToT images, so if there is a bug in ToT causing this, it will continue to fail on all images) All these failures were on DUT chromeos6-row4-rack13-host20
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Jul 20
It's also strange that it fails with the same number of bytes. Could we be running out of disk space? Where are the images betting stored?
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Jul 20
I do see this in dmesg repeated a lot of times: 2018-07-20T05:46:13.884949+00:00 INFO kernel: [ 1528.163532] usb 2-1.3.1: New USB device strings: Mfr=1, Product=2, SerialNumber=6 2018-07-20T05:46:13.884955+00:00 INFO kernel: [ 1528.163540] usb 2-1.3.1: Product: USB 10/100/1000 LAN 2018-07-20T05:46:13.884960+00:00 INFO kernel: [ 1528.163547] usb 2-1.3.1: Manufacturer: Realtek 2018-07-20T05:46:13.884965+00:00 INFO kernel: [ 1528.163554] usb 2-1.3.1: SerialNumber: 000000000000 2018-07-20T05:46:13.948897+00:00 INFO kernel: [ 1528.227252] usb 2-1.3.4: new full-speed USB device number 91 using ehci-platform 2018-07-20T05:46:14.011917+00:00 ERR kernel: [ 1528.290235] usb 2-1.3.4: device descriptor read/64, error -32 2018-07-20T05:46:14.175926+00:00 ERR kernel: [ 1528.454271] usb 2-1.3.4: device descriptor read/64, error -32 2018-07-20T05:46:14.338886+00:00 INFO kernel: [ 1528.617382] usb 2-1.3.4: new full-speed USB device number 92 using ehci-platform 2018-07-20T05:46:14.401878+00:00 ERR kernel: [ 1528.680341] usb 2-1.3.4: device descriptor read/64, error -32 2018-07-20T05:46:14.565874+00:00 ERR kernel: [ 1528.844374] usb 2-1.3.4: device descriptor read/64, error -32 2018-07-20T05:46:14.666881+00:00 INFO kernel: [ 1528.945629] usb 2-1.3-port4: attempt power cycle 2018-07-20T05:46:14.728886+00:00 INFO kernel: [ 1529.007447] usb 2-1.3.1: reset high-speed USB device number 90 using ehci-platform 2018-07-20T05:46:14.849880+00:00 INFO kernel: [ 1529.128653] r8152 2-1.3.1:1.0 eth0: v1.09.9 2018-07-20T05:46:14.876714+00:00 INFO kernel: [ 1529.154854] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready Maybe the servo ethernet is bad?
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Jul 20
.4 is the wrong device. .1 shows transaction errors: 018-07-20T05:42:00.070703+00:00 WARNING kernel: [ 1274.349906] r8152 2-1.3.1:1.0 eth0: Rx status -71 2018-07-20T05:42:00.074797+00:00 WARNING kernel: [ 1274.354108] r8152 2-1.3.1:1.0 eth0: Rx status -71 2018-07-20T05:42:00.079029+00:00 WARNING kernel: [ 1274.358350] r8152 2-1.3.1:1.0 eth0: Rx status -71 2018-07-20T05:42:00.083259+00:00 WARNING kernel: [ 1274.362591] r8152 2-1.3.1:1.0 eth0: Rx status -71 2018-07-20T05:42:00.087620+00:00 WARNING kernel: [ 1274.366875] r8152 2-1.3.1:1.0 eth0: Rx status -71 2018-07-20T05:42:00.091873+00:00 WARNING kernel: [ 1274.371118] r8152 2-1.3.1:1.0 eth0: Rx status -71 2018-07-20T05:42:00.096070+00:00 WARNING kernel: [ 1274.375362] r8152 2-1.3.1:1.0 eth0: Rx status -71 2018-07-20T05:42:00.100272+00:00 WARNING kernel: [ 1274.379601] r8152 2-1.3.1:1.0 eth0: Rx status -71 2018-07-20T05:42:00.104598+00:00 WARNING kernel: [ 1274.383867] r8152 2-1.3.1:1.0 eth0: Rx status -71 2018-07-20T05:42:00.108861+00:00 WARNING kernel: [ 1274.388122] r8152 2-1.3.1:1.0 eth0: Rx status -71 2018-07-20T05:42:00.126867+00:00 INFO kernel: [ 1274.406116] usb 2-1.3: USB disconnect, device number 8 2018-07-20T05:42:00.126923+00:00 INFO kernel: [ 1274.406146] usb 2-1.3.1: USB disconnect, device number 9
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Jul 20
Just adding links to the failure logs here, 'cause I keep needing to go back to them. https://stainless.corp.google.com/browse/chromeos-autotest-results/218824241-chromeos-test/ https://stainless.corp.google.com/browse/chromeos-autotest-results/218906064-chromeos-test/
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Jul 20
Re #4/#5: These look bad, but I don't think are related to the current issue -- update_enging actually reported getting an HTTP 206, so devserver did return partial content, and then refused to send more / DUT lost connectivity so couldn't get the rest. I haven't seen partial content response before from devserver in this context. And those errors seem to be present throughout (including while the first partial download was in progress)
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Jul 24
Had a bob-release build pass bvt-installer. Skimming, I don't see any reason to spend more time investigating this at the moment. |
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Comment 1 by pprabhu@chromium.org
, Jul 20