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Display scaling completely broken on UHD display
Reported by
norb...@rittel.de,
Jul 20
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 10888.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3494.0 Safari/537.36 Platform: 10888.0.0 (Official Build) dev-channel panther Steps to reproduce the problem: I'm running an UHD screen (3840 x 2160 pixels) via HDMI on my Chromebox, using the scaling option set to 140 %. What is the expected behavior? It worked fine up to this build. What went wrong? After updating to 69.0.3494.0 the screen went completely black with just the mouse pointer visible on screen. I had to connect the monitor via Displayport (running 2560 x 1440 pixels) to regain access. I performed a full powerwash to exclude any problem from flags or something carried over from the previous version. I reattached the monitor via HDMI and it worked fine now at the default 100% scaling. But moving the slider just to 110% immediately breaks access to the screen again. The scaling does not change, the display keeps running at 100%, but mouse clicks don't register anymore. Did this work before? Yes 69.0.3486.0 Chrome version: 69.0.3494.0 Channel: dev OS Version: 10888.0.0 Flash Version:
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Jul 20
@caitlin Are you sure you're running at 150 % on UHD? I only have 100, 110, 120, 140, 160 … as available steps. While trying this I have now set the HDMI UHD output to 120% – but from the Displayport output as the HDMI did not work afzer setting it to 140% scaling. And now at 120% it seems to work. But when I go up to 140% again I do either get back to a fully black screen with just the mouse pointer or a frozen screen where nothing changes anymore. Besides that I noticed that in extended desktop mode placing the HDMI output on the left side "catches" the mouse pointer that screen: You cannot move it back to the Displayport screen on the right. I need to unplug HDMI so the mouse jumps back to the then single screen on DP. But when I place the HDMI screen on the right side moving the mouse pointer between the two display is no issue. Overall this seems like some really hidden driver issue here that causes quite same erratic behavior in several ways.
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Jul 20
I've verified under a different account that it's broken at 140%. But under both accounts not just 120 % but also 160% work correctly.
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Jul 20
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Jul 20
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Jul 27
140% scale works fine again after updating to 69.0.3497.14 :-) Thanks for fixing!
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Jul 27
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Jul 27
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Comment 1 by caitlin....@gmail.com
, Jul 20