Black and white printing on PixelBook reverses the colors |
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Issue descriptionPrinting from PixelBook a simple document reverses the colors, so black letters on white background is being printed with the white letters on a black background. I have attached two printed pages of the same document printed from PixelBook and from Windows laptop.
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Jul 19
The issue is not specific to the document. All the normal documents are being printed in reversed colors. I have not tried to print the Chrome version from Chrome browser. I'll try it. The printer is a network printer. It is not a cloud printer. I have not tried to print with the USB cable connected to my PixelBook. I'll try it.
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Jul 19
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Jul 19
The printer is Brother MFC-2740DW
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Jul 19
Can you also try a printer from a different manufacturer?
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Jul 19
This is a laser printer, I need to find another laser printer of other brand. I'll try. I contacted to Brother and they told me the issue has nothing to do with their driver.
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Jul 21
Numerous users on Chromebook Central with this problem. The solution for them was to update the printer's firmware. It was not a ChromeOS issue.
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Jul 23
I think a good guide should be provided about how to add a printer on PixelBook. I added printers in Google Chrome and that solved the problem. I added two printers and on both printers printing worked perfect. You can close the ticket.
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Jul 23
The screenshot of added printers is attached.
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Jul 23
Basically the attached screenshot appears while I installed and launched Chromebook WiFi printing. In order to print from Google Chrome the "WiFi Printer Driver for Chromebooks" application must be launched. Without this application there is problem with printing on Pixelbook.
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Jul 25
skau: Close? See if we need better documentation per comment 8?
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Jul 25
In comment #8 I forgot to mention that installing "Chromebook WiFi printing" is a must in order to get printers added. Otherwise without that application installed it shows printers in the list ( not exactly like screenshot from Comment #9 ), but it is not working. On the color printer it didn't work at all and on b/w it printed in reversed colors. After installing "Chromebook WiFi printing" everything worked perfect on both printers.
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Jul 25
I think it would be better if "Chromebook WiFi printing" will be added in PixelBook OS by default.
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Jul 25
Re #12: Did you attempt to setup the printer through chrome://settings and it did't work?
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Jul 25
Yes I tried and it didn't work.
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Jul 26
Were you unable to setup the printer or were you unable to get the printout that you wanted from it?
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Jul 26
I think if I was not able to setup a printer then I could not print, so I was able to print and it printed out in reversed colors.
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Aug 10
Issue 871094 has been merged into this issue.
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Jan 9
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Jan 10
So nobody wanted to fix this bug? |
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Comment 1 by thestig@chromium.org
, Jul 19