PDFs not loading, get blank/black screen
Reported by
nlbar...@gmail.com,
Jul 9
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Issue description
Chrome Version : 52.0.2743.82 (64-bit)
URLs (if applicable) :
Other browsers tested:
Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
Safari: OK 11.1.1 (12605.2.8)
Firefox: OK 61.0.1 (64-bit)
Edge:
What steps will reproduce the problem?
(1) at any web site, click on a PDF link
(2) Chrome switches to new tab but screen is black. PDF is not displayed.
(3) tried the various remedies in the 2017 bug 697574 and Chrome help thread, unsuccessful
What is the expected result?
PDF should open in new tab.
What happens instead?
Switches to new tab but window is black. PDF content cannot be seen.
Please provide any additional information below. Attach a screenshot if
possible.
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Jul 9
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Jul 9
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Jul 9
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Jul 10
OK, updating to v 67 seems to have fixed it. In my defense, I did check About Chrome when the problem occurred, and it assured me that "Google Chrome is up to date" at v 52. See attached screenshot. Hope that one is fixed as well.... Thanks!
,
Jul 10
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
,
Jul 10
Thank you for verifying. If you're willing, please file a bug to the component Internals > Installer about the update issue. |
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Comment 1 by woxxom@gmail.com
, Jul 9