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Issue 859772 link

Starred by 8 users

Issue metadata

Status: Fixed
Owner:
Last visit > 30 days ago
Closed: Nov 14
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug-Regression



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Android Apps are missing text on Kevin

Reported by scifant...@gmail.com, Jul 3

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS aarch64 10575.58.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.99 Safari/537.36
Platform: 10575.58.0 (Official Build) stable-channel kevin

Steps to reproduce the problem:
1. Install The Room: Old Sins or Lords of Waterdeep. Likely other games too.
2. Run them.
3. 

What is the expected behavior?
The text appears.

What went wrong?
No text. It's like a layer is missing.

Did this work before? Yes Prior to last Stable update.

Chrome version: 67.0.3396.99  Channel: n/a
OS Version: 10575.58.0
Flash Version: 

See here: https://productforums.google.com/forum/#!topic/chromebook-central/tJj26CGLnkQ and https://productforums.google.com/forum/#!msg/chromebook-central/5E5mw90kS3U/_Vn5p8msBgAJ
 
Screenshot 2018-06-30 at 10.03.20.png
6.9 MB View Download
Screenshot 2018-06-30 at 10.03.28.png
5.7 MB View Download
Components: Platform>Apps>ARC
This is being tracked internally as b/110176499.

We believe this issue is specific to Samsung Chromebook Plus (Kevin) Chromebooks running M67 or later.

The issue prevents Android apps from rendering graphics or text layers properly on these devices.
Summary: Android Apps are missing text on Kevin (was: Android Apps are missing text )
It kind of isn't just that model.
My Veyron_Minnie from 2015 running chrome Ver. 68 on the stable channel is having trouble not only loading text, but loading multiple other elements, such as buttons or textures.
Pic. 1 - what it's supposed to be
Pic. 2 - what it is on my Chromebook

whatadcapissupposedtobe.jpeg
11.7 KB View Download
Screenshot 2018-08-12 at 5.20.58 PM.png
137 KB View Download
bloonstowerdefensezach@gmail.com, the issue we are tracking on Samsung Chromebook Plus (Kevin) with this bug is that multiple apps are missing text or graphics layers, but these same apps work properly on other Chromebooks running the same build.

On other Chromebooks, some Android apps are missing text or graphics layers, but depending on the issue, they may require changes from the app developer.

I am not seeing any feedback reports from users about missing text from Veyron_Minnie over the last 14 days. 

If you're still having this issue, please use Alt-Shift-i to send us feedback report with the name of the app experiencing the issues, so we can look at the logs and escalate to the app developer if necessary.
I too am having this issue still even after the most recent update to my Samsung Chromebook Plus to version: 68.0.3440.87.  Apps remain with graphics or text layer missing displaying a blank black screen.  This continues to be a big issue for other Samsung Chromebook Plus owners as well that I know personally.  Two other applications this can be seen in is Project Highrise and DME Live 2.0.  In addition Plague Inc. experiences the same issue here as well.  
Cc: elijahtaylor@chromium.org osh...@chromium.org
 Issue 870785  has been merged into this issue.
Labels: -Pri-2 M-67 M-68 Pri-1
Just a quick update: we have this fixed in ToT M69/70 and are working to get it merged currently.
Thanks for the update, do you have any idea of when the fix will be out?
I have a Samsung Chromebook.  Games (Room Old Sins, House of DaVinci, and Games of Thrones, ALL worked great for months after download and then something happened - maybe with an update but as reported from hundreds of Cbook users, text is missing.  I have not received any updates on my submitted 'help' posts. I reach out to the game developers and they tell me it's Chrome related.   Would really like to know when I can expect some positive feedback.  

oogle Chrome	67.0.3396.99 (Official Build) (32-bit)
Revision	a337fbf3c2ab8ebc6b64b0bfdce73a20e2e2252b-refs/branch-heads/3396@{#790}
Platform	10575.58.0 (Official Build) stable-channel kevin
Firmware Version	Google_Kevin.8785.264.0
As of 69.0.3497.58, this is fixed!
Waiting patiently for the fix to get pushed to my version.  Please let me know if I should remove and reinstall the affected games.  Thanks for your efforts in fixing this issue.  
Hi Vicki,

No need to reinstall. If you update to the Beta channel, you'll have the fix right now. Otherwise, wait until it pushes to Stable, I guess.
Thank you!
Glad to know there is a fix in the works.  Still an issue for me.   
Labels: Hotlist-ConOps-CrOS
My Samsung Chromebook Plus updated today and it is still a problem and no fix has occurred. 
My Samsung Chromebook Plus updated today and it is still a problem and no fix has occurred. 

Current info since update:

Platform
10718.88.2 (Official Build) stable-channel kevin
Firmware
Google_Kevin.8785.264.0
Channel
Currently on stable
ARC Version
4959629
Blink
537.36 (@a7ca4397b06108b300bc00c52932eaeae010e662)
V8
6.8.275.29
User Agent
Mozilla/5.0 (X11; CrOS aarch64 10718.88.2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.118 Safari/537.36
Command Line
/opt/google/chrome/chrome --ppapi-flash-path=/opt/google/chrome/pepper/libpepflashplayer.so --ppapi-flash-version=30.0.0.134 --ui-prioritize-in-gpu-process --use-gl=egl --edge-touch-filtering --enable-webgl-image-chromium --enable-features=Pepper3DImageChromium,PointerEvent,Crostini --num-raster-threads=2 --gpu-sandbox-failures-fatal=yes --gpu-sandbox-start-early --passive-listeners-default=true --enable-logging --log-level=1 --use-cras --enable-wayland-server --user-data-dir=/home/chronos --login-profile=user --has-chromeos-keyboard --enable-touchview --has-internal-stylus --guest-wallpaper-large=/usr/share/chromeos-assets/wallpaper/guest_large.jpg --guest-wallpaper-small=/usr/share/chromeos-assets/wallpaper/guest_small.jpg --child-wallpaper-large=/usr/share/chromeos-assets/wallpaper/child_large.jpg --child-wallpaper-small=/usr/share/chromeos-assets/wallpaper/child_small.jpg --default-wallpaper-large=/usr/share/chromeos-assets/wallpaper/oem_large.jpg --default-wallpaper-small=/usr/share/chromeos-assets/wallpaper/oem_small.jpg --default-wallpaper-is-oem --enable-consumer-kiosk --arc-availability=officially-supported --arc-transition-migration-required --enterprise-enrollment-initial-modulus=15 --enterprise-enrollment-modulus-limit=19 --login-manager --policy-switches-begin --ash-enable-night-light --enable-password-generation --overscroll-history-navigation=0 --enable-features=enable-manual-password-generation --policy-switches-end --first-exec-after-boot --vmodule=*arc/*=1,*chromeos/login/*=1,auto_enrollment_controller=1,*/ui/ozone/*=1,*/ui/display/manager/chromeos/*=1,*night_light*=1,power_button_observer=2,webui_login_view=2,lock_state_controller=2,webui_screen_locker=2,screen_locker=2 --enable-features=Pepper3DImageChromium,PointerEvent,Crostini,enable-manual-password-generation
Build Date
Wednesday, August 22, 2018
GPU showing errors since update

Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Force enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Hardware Protected Video Decode: Unavailable
Rasterization: Unavailable
Skia Deferred Display List: Disabled
Skia Renderer: Disabled
Surface Synchronization: Enabled
Video Decode: Hardware accelerated
Viz Service Display Compositor: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
disable_discard_framebuffer
disable_framebuffer_cmaa
disable_non_empty_post_sub_buffers_for_onscreen_surfaces
disable_program_caching_for_transform_feedback
scalarize_vec_and_mat_constructor_args
use_virtualized_gl_contexts
Problems Detected
GPU rasterization on CrOS is blacklisted on non-Intel GPUs for now.: 684094
Disabled Features: gpu_rasterization
Protected video decoding with swap chain is for Windows and Intel only
Disabled Features: protected_video_decode
The Mali-Txxx driver does not guarantee flush ordering: 154715, 10068, 269829, 294779, 285292
Applied Workarounds: use_virtualized_gl_contexts
Framebuffer discarding causes jumpy scrolling on Mali drivers: 301988
Applied Workarounds: disable_discard_framebuffer
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
The Mali-Txxx driver hangs when reading from currently displayed buffer: 457511
Applied Workarounds: disable_non_empty_post_sub_buffers_for_onscreen_surfaces
Use GL_INTEL_framebuffer_CMAA on ChromeOS: 535198
Applied Workarounds: disable_framebuffer_cmaa
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent)
Program binaries don't contain transform feedback varyings on Mali GPUs: 778871
Applied Workarounds: disable_program_caching_for_transform_feedback
Don't expose disjoint_timer_query extensions to WebGL: 808744
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Viz service display compositor is not enabled by default.
Disabled Features: viz_display_compositor
Skia renderer is not used by default.
Disabled Features: skia_renderer
Skia deferred display list is not used by default.
Disabled Features: skia_deferred_display_list
Version Information
Data exported	2018-08-29T03:11:58.625Z
Chrome version	Chrome/68.0.3440.118
Operating system	Linux 4.4.132-14168-gf0bafd65338d
Software rendering list URL	https://chromium.googlesource.com/chromium/src/+/a7ca4397b06108b300bc00c52932eaeae010e662/gpu/config/software_rendering_list.json
Driver bug list URL	https://chromium.googlesource.com/chromium/src/+/a7ca4397b06108b300bc00c52932eaeae010e662/gpu/config/gpu_driver_bug_list.json
ANGLE commit id	ba1627086779
2D graphics backend	Skia/68 1e419fead7ff3b5247102b29b982b6472a60cd4d-
Command Line	/opt/google/chrome/chrome --ppapi-flash-path=/opt/google/chrome/pepper/libpepflashplayer.so --ppapi-flash-version=30.0.0.134 --ui-prioritize-in-gpu-process --use-gl=egl --edge-touch-filtering --enable-webgl-image-chromium --enable-features=Pepper3DImageChromium,PointerEvent,Crostini --num-raster-threads=2 --gpu-sandbox-failures-fatal=yes --gpu-sandbox-start-early --passive-listeners-default=true --enable-logging --log-level=1 --use-cras --enable-wayland-server --user-data-dir=/home/chronos --login-profile=user --has-chromeos-keyboard --enable-touchview --has-internal-stylus --guest-wallpaper-large=/usr/share/chromeos-assets/wallpaper/guest_large.jpg --guest-wallpaper-small=/usr/share/chromeos-assets/wallpaper/guest_small.jpg --child-wallpaper-large=/usr/share/chromeos-assets/wallpaper/child_large.jpg --child-wallpaper-small=/usr/share/chromeos-assets/wallpaper/child_small.jpg --default-wallpaper-large=/usr/share/chromeos-assets/wallpaper/oem_large.jpg --default-wallpaper-small=/usr/share/chromeos-assets/wallpaper/oem_small.jpg --default-wallpaper-is-oem --enable-consumer-kiosk --arc-availability=officially-supported --arc-transition-migration-required --enterprise-enrollment-initial-modulus=15 --enterprise-enrollment-modulus-limit=19 --login-manager --policy-switches-begin --ash-enable-night-light --enable-password-generation --overscroll-history-navigation=0 --enable-features=enable-manual-password-generation --policy-switches-end --first-exec-after-boot --vmodule=*arc/*=1,*chromeos/login/*=1,auto_enrollment_controller=1,*/ui/ozone/*=1,*/ui/display/manager/chromeos/*=1,*night_light*=1,power_button_observer=2,webui_login_view=2,lock_state_controller=2,webui_screen_locker=2,screen_locker=2 --enable-features=Pepper3DImageChromium,PointerEvent,Crostini,enable-manual-password-generation
Driver Information
Initialization time	79
In-process GPU	false
Passthrough Command Decoder	false
Direct Composition	false
Supports overlays	false
Sandboxed	true
GPU0	VENDOR = 0x0000 [ARM], DEVICE= 0x0000 [Mali-T860] *ACTIVE*
Optimus	false
AMD switchable	false
Driver vendor	ARM
Driver version	22.0.01rel0
Driver date	
Pixel shader version	3.10
Vertex shader version	3.10
Max. MSAA samples	16
Machine model name	
Machine model version	
GL_VENDOR	ARM
GL_RENDERER	Mali-T860
GL_VERSION	OpenGL ES 3.1 v1.r22p0-01rel0.3d3cd52d8936b49ec79a526b19376eff
GL_EXTENSIONS	GL_ARM_rgba8 GL_ARM_mali_shader_binary GL_OES_depth24 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_EXT_read_format_bgra GL_OES_compressed_paletted_texture GL_OES_compressed_ETC1_RGB8_texture GL_OES_standard_derivatives GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_EGL_sync GL_OES_texture_npot GL_OES_vertex_half_float GL_OES_required_internalformat GL_OES_vertex_array_object GL_OES_mapbuffer GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_type_2_10_10_10_REV GL_OES_fbo_render_mipmap GL_OES_element_index_uint GL_EXT_shadow_samplers GL_OES_texture_compression_astc GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_hdr GL_KHR_texture_compression_astc_sliced_3d GL_KHR_debug GL_EXT_occlusion_query_boolean GL_EXT_disjoint_timer_query GL_EXT_blend_minmax GL_EXT_discard_framebuffer GL_OES_get_program_binary GL_OES_texture_3D GL_EXT_texture_storage GL_EXT_multisampled_render_to_texture GL_OES_surfaceless_context GL_OES_texture_stencil8 GL_EXT_shader_pixel_local_storage GL_ARM_shader_framebuffer_fetch GL_ARM_shader_framebuffer_fetch_depth_stencil GL_ARM_mali_program_binary GL_EXT_sRGB GL_EXT_sRGB_write_control GL_EXT_texture_sRGB_decode GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_RG8 GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_OES_texture_storage_multisample_2d_array GL_OES_shader_image_atomic GL_EXT_robustness GL_EXT_draw_buffers_indexed GL_OES_draw_buffers_indexed GL_EXT_texture_border_clamp GL_OES_texture_border_clamp GL_EXT_texture_cube_map_array GL_OES_texture_cube_map_array GL_OES_sample_variables GL_OES_sample_shading GL_OES_shader_multisample_interpolation GL_EXT_shader_io_blocks GL_OES_shader_io_blocks GL_EXT_tessellation_shader GL_OES_tessellation_shader GL_EXT_primitive_bounding_box GL_OES_primitive_bounding_box GL_EXT_geometry_shader GL_OES_geometry_shader GL_ANDROID_extension_pack_es31a GL_EXT_gpu_shader5 GL_OES_gpu_shader5 GL_EXT_texture_buffer GL_OES_texture_buffer GL_EXT_copy_image GL_OES_copy_image GL_EXT_shader_non_constant_global_initializers GL_EXT_color_buffer_half_float GL_EXT_color_buffer_float GL_EXT_YUV_target GL_OVR_multiview GL_OVR_multiview2 GL_OVR_multiview_multisampled_render_to_texture GL_KHR_robustness GL_KHR_robust_buffer_access_behavior GL_EXT_draw_elements_base_vertex GL_OES_draw_elements_base_vertex GL_EXT_buffer_storage
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Disabled WebGL Extensions	EXT_disjoint_timer_query EXT_disjoint_timer_query_webgl2
Window system binding vendor	ARM
Window system binding version	1.4 Midgard-"r22p0-01rel0"
Window system binding extensions	EGL_KHR_partial_update EGL_EXT_swap_buffers_with_damage EGL_KHR_swap_buffers_with_damage EGL_EXT_image_dma_buf_import EGL_EXT_image_dma_buf_import_modifiers EGL_KHR_image_pixmap EGL_ANDROID_native_fence_sync EGL_EXT_image_flush_external EGL_KHR_config_attribs EGL_KHR_image EGL_KHR_image_base EGL_KHR_fence_sync EGL_KHR_wait_sync EGL_KHR_gl_colorspace EGL_KHR_get_all_proc_addresses EGL_IMG_context_priority EGL_KHR_no_config_context EGL_ARM_pixmap_multisample_discard EGL_ARM_implicit_external_sync EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_create_context EGL_KHR_surfaceless_context EGL_KHR_gl_texture_cubemap_image EGL_EXT_create_context_robustness
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	CAMERA_AND_CPU_READ_WRITE
R_16	Software only
RG_88	Software only
BGR_565	GPU_READ
RGBA_4444	Software only
RGBX_8888	GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE
RGBA_8888	GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE
BGRX_8888	GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE
BGRX_1010102	Software only
RGBX_1010102	Software only
BGRA_8888	GPU_READ, SCANOUT, SCANOUT_CPU_READ_WRITE
RGBA_F16	Software only
YVU_420	GPU_READ
YUV_420_BIPLANAR	SCANOUT_CAMERA_READ_WRITE
UYVY_422	Software only
Display(s) Information
Info	Display[0] bounds=[0,0 1200x800], workarea=[0,0 1200x752], scale=2, internal.
Color space information	{primaries:INVALID, transfer:INVALID, matrix:INVALID, range:INVALID}
Bits per color component	8
Bits per pixel	24
Video Acceleration Information
Decode h264 baseline	up to 3840x2160 pixels
Decode h264 main	up to 3840x2160 pixels
Decode h264 extended	up to 3840x2160 pixels
Decode h264 high	up to 3840x2160 pixels
Decode h264 high 10	up to 3840x2160 pixels
Decode h264 high 4:2:2	up to 3840x2160 pixels
Decode h264 high 4:4:4 predictive	up to 3840x2160 pixels
Decode h264 scalable baseline	up to 3840x2160 pixels
Decode h264 scalable high	up to 3840x2160 pixels
Decode h264 stereo high	up to 3840x2160 pixels
Decode h264 multiview high	up to 3840x2160 pixels
Decode vp9 profile0	up to 3840x2176 pixels
Decode vp8	up to 1920x1088 pixels
Encode vp8	up to 1920x1088 pixels and/or 30.000 fps
Encode h264 main	up to 1920x1088 pixels and/or 30.000 fps
Log Messages
[1746:1798:0828/224819.412116:VERBOSE1:drm_device_manager.cc(53)] : Could not initialize DRM device for /sys/devices/platform/vgem/drm/card0
[1746:1798:0828/224819.423993:ERROR:drm_gpu_display_manager.cc(210)] : There is no display with ID 0
[1746:1798:0828/224819.541148:ERROR:drm_gpu_display_manager.cc(210)] : There is no display with ID 0
[1746:1798:0828/224819.610479:ERROR:drm_gpu_display_manager.cc(210)] : There is no display with ID 0
[1746:1798:0828/224820.391378:VERBOSE1:drm_util.cc(450)] : Failed to get EDID blob for connector 48
[1746:1798:0828/224820.392195:VERBOSE1:drm_display.cc(104)] : DRM configuring: device=/sys/devices/platform/display-subsystem/drm/card1 crtc=38 connector=48 origin=0,0 size=2400x1600
Cuzin.it, the fix is in ChromeOS 69, on the Beta channel. You're still on STablet
I see that it is fixed on the developer channel (70.0.3524.2 dev (32-bit)) - Thanks! However, it's not currently on the beta channel (69.0.3497.35 beta (32-bit)), which I'm guessing will take some time for it to get to 69.0.3497.58 (ie, >= .58, not .35) 

Any ideas how long this fix will take to get to the stable channel?

We have quite a few education users who would love for this bug to be fixed. Cheers!

(from https://bugs.chromium.org/p/chromium/issues/detail?id=870785)

Comment 22 Deleted

Hate to have to echo others on Samsung Chromebook.   Updated to Version 68.0.3440.118 (Official Build)  (32-bit) AND initial issue still exists (NO TEXT ON GAMES).  

Platform = 10718.88.2 (Official Build) stable-channel kevin
Firmware = Google_Kevin.8785.264.0

Going on a business trip and really  do not want to lug my ThinkPad with me.  :)

Comment 24 Deleted

I switched over to BETA Channel and problem exists there as well.  I'll be doing the HAPPY DANCE when this is fixed
And as of 69.0.3497.87, the bug is BACK. Whatever fix existed in 3497.58, it's been reverted.

Comment 27 Deleted

This has also been affecting my Asus Chromebook Flip, running 32-bit stable channel releases, for several months.  An easy test is the app Dumb Ways to Die Original.  It impacts most apps with layered graphical content, specifically the text layer, and began immediately following an OS update.
Asus C101 being affected here as well.
Good news, this issue should be fixed on Samsung Chromebook Plus (Kevin) with the M70 release, which is currently in Beta.

-----

Hi rob.alex.kai@gmail.com & andrewrabon@gmail.com,, the issue we are tracking on Samsung Chromebook Plus (Kevin) with this bug is that multiple apps are missing text or graphics layers, but these same apps work properly on other Chromebooks running the same version of Chrome OS.

On other Chromebooks, some Android apps are missing text or graphics layers, but depending on the issue, they may require changes from the app developer.

If you're still having this issue, please use Alt-Shift-i to send us feedback report with the name of the Android app experiencing the issues, so we can look at the logs and escalate to the app developer if necessary.
FIXED WITH RECENT UPDATE:  Version 70.0.3538.34  :) :) :) :)

HAPPY HAPPY HAPPY.......Thank you Chrome Developers for working very hard
for MANY months to fix the issue of 'no text' on certain games downloaded
from ChromePlayStore.  I am extremely HAPPY to report that the previously
affected games are NOW working as they did when initially downloaded months
ago.  You have made me a very happy ChromeBook user.  The recent
update is Version
70.0.3538.34

Thanks again!!!

Vicki
70.0.3538.76 just arrived on the official stable release channel and all is well in graphicland once again.  Thank you, developers!
Status: Fixed (was: Unconfirmed)
This was fixed on M70 with b/110176499.
Owner: dbehr@chromium.org

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