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PDF printed on Brother networked printer results in giberish
Reported by
dwgoett...@gmail.com,
Jun 29 2018
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Issue descriptionUserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36 Steps to reproduce the problem: 1. Load PDF in Chrome (it does not seem to matter if it is loaded from a gmail attachment, automatic download from website, or file oppend from local system) 2. Go to print diolag 3. define any parts of the file to print and print using Brother MFC-L2710DW (only printer I have, can not test with other printers) What is the expected behavior? Expected to see the files text printed on the page. What went wrong? All text is gibberish (see attached image). It should be noted that the paragraph and line counts are correct. Did this work before? N/A Chrome version: 67.0.3396.87 Channel: n/a OS Version: Ubuntu 18.04 Flash Version: Seems to be related to bug 658606 .
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Jul 3
Unable to reproduce issue on Windows 7 using Hp-LaserJet-4345 printer. As ET team does not printer configured for Linux(Ubuntu 14.04), hence routing this issue to Inhouse team for further triaging it, adding TE-NeedsTriageFromHYD label. Thanks.!
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Jul 4
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Jul 6
Do you have a sample PDF that you can attach to this bug report? Does this happen with some PDFs, or all PDFs? If you are printing from the Print Preview dialog, does the "Print as image" option work around this problem? Bug 658606 is on Windows, so it is likely unrelated to this bug.
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Jul 7
Attached is the PDF which I attempted to print (first page was attached in my original post). This bug happens with all PDFs that I attempt to print. I'm not at home until middle of next week - I'll test the "print as image" option then.
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Jul 7
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jul 9
Tested in chrome #67.0.3396.87 and Canary #69.0.3486.0 on Linux Debian Rodete and Ubuntu 14.04 with MPC4503-RICOH and not able to reproduce the issue.Please find the screen shots for your reference. @dwgoettler: Could you please let me know if i have missed anything and if possible,Please check other printer and let us know the observations of the issue which would help us to triage the issue further. Thanks in Advance!
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Jul 9
...and now it works correctly. I have no idea what caused this error or what changed, hopefully it will stay fixed. Thanks.
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Jul 9
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jul 9
Closing for now per comment 8. If the problem comes back, which hopefully it won't, please let us know. |
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Comment 1 by vamshi.kommuri@chromium.org
, Jun 29 2018