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Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 850179
Owner: ----
Closed: Aug 2
Cc:
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EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 2
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SoM Alerts still come and go away without any clear reason

Project Member Reported by carlosk@chromium.org, Jun 28 2018

Issue description

I was using the Examine feature on an alert due to 2 consistent failures with the "Mac10.13 Tests" bot [1] (builds #3661 and #3662).

After a while I hit back to look at other alerts and out of nowhere that alert disappeared form the list. The bot was still failing, now with a 3rd failure of exactly the same test (build #3663).

It's really hard keeping track of anything that way, especially as I was about to associate a new bug to that alert and now I cannot.


[1] https://ci.chromium.org/p/chromium/builders/luci.chromium.ci/Mac10.13%20Tests%20%28dbg%29
 
Description: Show this description
Labels: Milestone-Data
I think I see two main issues happening here: 

1. It sounds like there's possibly a bug where an alert disappears even though the failure is still ongoing. I'd need to dig into this more to see what's happening. 
2. The UX of Sheriff-o-Matic is too finicky about suddenly having alerts disappear when resolved. For this, I think we might want to consider making alerts generally a bit less ephemeral. ie: we could keep showing recently resolved alerts and maybe include a changelog of the alert's state somewhere (possibly comments). 
Status: Available (was: Untriaged)
Mergedinto: 850179
Status: Duplicate (was: Available)

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