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Issue 857204 link

Starred by 2 users
Status: WontFix
Owner:
taku...@chromium.org
Closed: Aug 31
Cc:
taku...@chromium.org
powerb@chromium.org
amyroberts@chromium.org
mfo...@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 3
Type: Bug


Participants' hotlists:
Harmony-Cast-Dialog


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Looking for devices feature is confusing when it appears for < one second

Project Member Reported by dbbrooks@chromium.org, Jun 27 2018 
Chrome Version: 69.0.3472.3
MR version: 6918.621.0.0
OS: Mac

What steps will reproduce the problem?
(1) Connect to a network with some Chromecast devices. (test network has ~10)
(2) Open the Cast dialog

The "looking for devices" feature is jarring/confusing when it appears super briefly (milliseconds), which it usually does on the test network. It’s great otherwise. When it is looking for a second or two before finding devices or displaying no devices found it's really clear. But when it shows up for less than a second, it's hard to read, and looks like a bug in the UI. It has the same icon as found devices do, so it feels like a device was discovered, then disappears, then the correct list appears.

Comment 1 by amyroberts@chromium.org, Jun 27 2018

Cc: taku...@chromium.org amyroberts@chromium.org
+takumi, can we add a threshold for when 'looking for devices' appears? We might need to dial in the timing, but something like only showing 'looking..." after 0.5s of no devices could solve for it.

Comment 2 by taku...@chromium.org, Jun 27 2018 

We can, but if devices appear after 0.6s for example, we'd go from blank to "looking for devices" to actual devices in that much time, which I'd say is more jarring.

Please note that I put the TV icon in the "no devices" view as a placeholder, and in the mocks we have the Chromecast/Chrome logo there. I don't know if that's any less jarring though. Perhaps no icon is better?

Comment 3 by dbbrooks@chromium.org, Jun 27 2018 

Note for prioritizing: It doesn't happen every time the dialog is opened. Only when Chrome is first opened, or has been idle for a while. 

The icon might make a difference. Removing an icon all together might be even better. Can we see those without checking the code in then decide?

Comment 4 by amyroberts@chromium.org, Jun 27 2018 

Seeing it would definitely be helpful!

Comment 5 by taku...@chromium.org, Jun 27 2018 

I've recorded three variations: TV logo, Chromecast logo, and no logo.
looking_for_devices_tv_icon.ogv
93.9 KB View Download
looking_for_devices_chromecast_icon.ogv
110 KB View Download
looking_for_devices_no_icon.ogv
96.0 KB View Download

Comment 6 by dbbrooks@chromium.org, Jun 28 2018 

FWIW, my vote is for no icon :) But it would help to see it in it's < 1 second form.

Comment 7 by taku...@chromium.org, Jun 28 2018 

You'll have to start the videos from right before the views switch to see that :)

Comment 8 by amyroberts@chromium.org, Jun 28 2018 

Thanks for the vidoe examples, Takumi! very helpful to get a sense for it. 
How do you imagining the no icon version transitioning to the failure state? ("No devices found"?) 

If we were to remove the icon in the looking state, the remaining thing to solve for IMO is that without an icon for longer periods of searching (> ~1sec) or failure, the text feels unanchored / misaligned. 

If we can solve for that, I'm open to removing the icon in the <1 sec scenario.

Comment 9 by johnpallett@chromium.org, Jul 17

Owner: taku...@chromium.org
Status: Assigned (was: Untriaged)

Comment 10 by mfo...@chromium.org, Aug 2

Cc: powerb@chromium.org

Comment 11 by taku...@chromium.org, Aug 31

Status: WontFix (was: Assigned)
This icon will be replaced by a throbber, which will be less confusing:
go/presentation/d/1q2scOvS_tGbl8H0MMbfJ3jNTIuH4ZDMI9FhOyZgs634/edit#slide=id.g4028094dfd_3_160
►

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