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Issue 856440 link

Starred by 4 users

Issue metadata

Status: Duplicate
Merged: issue 882410
Owner:
Closed: Sep 21
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



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M68 Beta: Users unable to rotate screen vertically while in Tablet mode

Project Member Reported by trumbull@chromium.org, Jun 26 2018

Issue description

Receiving several reports from users on M68 Beta (68.0.3440.25 beta) that they are unable to rotate their screen vertically while their Chromebooks are in Tablet mode.

User Reports with logs:
- http://listnr/product/208/report/85511899458
- http://listnr/product/208/report/85508422080
- http://listnr/product/208/report/85507762293
 
Cc: abodenha@chromium.org gwendal@chromium.org osh...@chromium.org
Components: UI>Shell>TouchView
Labels: M-68 OS-Chrome
+folks whom may know what could be happening here.

Comment 2 by osh...@chromium.org, Jun 26 2018

Cc: afakhry@chromium.org steve...@chromium.org
Owner: weidongg@chromium.org
Status: Assigned (was: Unconfirmed)
UI should be disabled in tablet mode because rotation is controlled by accelerometer. This has been this way for a while but there could be a regression.

weidongg@, did you work on UI change? If so, can you take a look?
Still getting user reports on M68 Beta that automatic orientation change is not working.

Disproportionately large number over last 28 days (9 reports / 43%) from Cyan devices.

See
https://listnr.corp.google.com/report/85559444793
https://listnr.corp.google.com/report/85560582588
Owner: gwendal@chromium.org
Could be specific to the device and not ui/settings issue. gwendal@ can you take a look?

I have cyan 70.0.3501.0/10907.0.0-18.07.25 and couldn't repro on this device though.
Labels: -Pri-2 Pri-1
Per Albert, bumping to P1
Status: Started (was: Assigned)
ToT works for me, installing R68 (10718.76.0)
So, this just hit the beta channel.  On the new interface, there is no auto-rotate button nor any mention of auto-rotate in the settings.  I am seeing this on a pixelbook Version 70.0.3538.22 (Official Build) beta (64-bit).

The controlling issue looks to be:
https://bugs.chromium.org/p/chromium/issues/detail?id=856440

Also there are duplicate issues: https://bugs.chromium.org/p/chromium/issues/detail?id=879585
https://bugs.chromium.org/p/chromium/issues/detail?id=882245
https://bugs.chromium.org/p/chromium/issues/detail?id=880466

Further investigation indicates that this happens when my bluetooth mouse connects, and it also prevents display of the virtual keyboard.  Then I have to reboot while the mouse is turned off to restore tablet functionality.
Based on that, I have a few more duplicates which indicate that this may also have hit stable:

Duplicate:
https://bugs.chromium.org/p/chromium/issues/detail?id=879923

Related:
https://bugs.chromium.org/p/chromium/issues/detail?id=863149

It looks like the underlying cause may be discussed in some detail in
https://bugs.chromium.org/p/chromium/issues/detail?id=882410

It seems that 
https://bugs.chromium.org/p/chromium/issues/detail?id=884096 may be the omnibus ticket for related issues.

Mergedinto: 882410
Status: Duplicate (was: Started)
The device will stay in clamshell mode when you have mouse connected. Rebooting shouldn't change the behavior and if it does, then it's a bug.

I'm merging to 882410 as it's the same issue.

 Issue 880466  has been merged into this issue.
Labels: Hotlist-ConOps-Channel-Beta

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